Receptionist

2 days ago


WestcliffonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

The post holder will provide an efficient and effective reception service. They will be required to work as part of a team, and have a flexible and professional attitude to work. They will work closely with the department secretaries, and clerical staff to provide a good service to the diabetes and endocrine department
- To provide an efficient reception and administrative service to the department
- Opening the reception area in the morning and ensuring a safe environment for patients in the waiting room throughout the day
- Using Hospital systems to book patients into clinic and record their outcomes once they have been seen
- To pick up any missing outcomes from the clinics, adding them to Medway as required
- All patient related administration duties using the electronic referral system
- Booking follow ups into the correct clinics within the required timeframe
- Ensuring patients are waiting in the correct area, and following current Covid 19 guidelines
- Closing the reception desk at the end of the day, locking away any confidential information and ensuring the waiting area is left tidy
- To work alongside your team members, and provide help where necessary during busy periods

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
- To provide an efficient reception and administrative service to the department
- Opening the reception area in the morning and ensuring a safe environment for patients in the waiting room throughout the day
- Using Hospital systems to book patients into clinic and record their outcomes once they have been seen
- To pick up any missing outcomes from the clinics, adding them to Medway as required
- All patient related administration duties using the electronic referral system
- Booking follow ups into the correct clinics within the required timeframe
- Ensuring patients are waiting in the correct area, and following current Covid 19 guidelines
- Closing the reception desk at the end of the day, locking away any confidential information and ensuring the waiting area is left tidy
- To work alongside your team members, and provide help where necessary during busy periods


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