Prison Library Customer Service Officer

4 weeks ago


Isle of Sheppey, United Kingdom Kent County Council Full time

Advert
Kent Prison Libraries provide a vital service to the Prison Community and are an opportunity to improve outcomes for prisoners and change lives.

The Prison Library Customer Service Officer role is a very interesting and broad one which will enable you to be involved in overseeing all aspects of Prison Library services. One day you could be supervising the delivery of day to day library services and line managing the team of staff, the next you could be dealing with prisoner reading groups or arranging an author talk. **The individual we appoint will need to have excellent judgement, good interpersonal skills, feel comfortable meeting prisoners and supervising staff, and be able to undertake a diverse range of tasks, often simultaneously. You must therefore have a positive outlook as well as high levels of personal resilience.**

As a Kent County Council employee you will enjoy the following benefits:

- 26 days annual leave rising to 28 after 5 years, plus bank holidays (pro-rata for part-time staff).
- Competitive salary.
- Local Government Pension Scheme.
- Opportunities for training and professional development.
- A wide range of health and wellbeing support.
- Good work/life balance.
- Access to Kent Rewards scheme, with discounts and cashback from hundreds of companies.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Previous applicants need not apply.

Interview dates: Week commencing 24th of April 2023

Contact Details
For more information on this role, please contact:
Victoria Barnett, Prison Library Development Manager

About The Company


  • Library Assistant

    4 weeks ago


    London Borough of Hounslow, United Kingdom London Borough of Hounslow Full time

    Job description Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard? Hounslow Council is an outstanding council serving an outstanding borough. With brilliant, visionary...


  • Isle of Sheppey, United Kingdom Saint-Gobain Full time

    **We are looking for an enthusiastic Customer Sales Advisor to join our team at Jewson Sheerness (ME12 1QE)!** **Part Time 23.5 hours per week** This is an essential role within the branch network, you will build relationships with customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our...

  • Library Officer

    15 hours ago


    London Borough of Islington, United Kingdom Fox Morris Group Full time

    **Learning and Information (Library Officer) - London Borough of Islington** **Pay**:£13.00+ per hour (negotiable dependant on experience) **Hours**:35 per week **You will need** - Previous experience working in a public library and using a Library Management System, - Experience of delivering activities to pre-school and school age children. **Your key...

  • Warehouse Team Leader

    15 hours ago


    Isle of Sheppey, United Kingdom DHL Supply Chain Full time

    **BE AN ESSENTIAL PART OF EVERYDAY LIFE** Position: Warehouse Team Leader Contract Type: Permanent (Full-Time) Location: Isle of Sheppey : HMP Swaleside **Salary**: £22,600 Shift patterns: Monday to Friday, Day time only **PLEASE NOTE: You will be required to under-go an enhanced DBS check and a 5 year housing and work background check if you are to be...

  • Library Assistant

    1 month ago


    London Borough of Hounslow, United Kingdom London Borough of Hounslow Full time

    **Salary** £13,515 - £13,719 per annum. **Package** Permanent, Part-Time, 18 hours per week. **Job category/type** Leisure & Libraries **Date posted** 21/03/2024 **Job reference** R0006391 **About us at Hounslow** We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our...


  • Isles of Scilly, United Kingdom Council of the Isles of Scilly Full time

    **Do you enjoy working with members of the public? Do you have excellent communication skills? Do you stay calm when working in a busy environment?** We are looking for someone to join our Customer Hub team which is part of the wider Learning, Leisure and Customer Services team which consists of Active Scilly, Learn Scilly and the library. We require...


  • City of London, Greater London, United Kingdom Service Care Solutions Full time

    Job title - Customer Relationship Officer Location - Hackney, E8 Contract - Temporary ongoing Hours - Full Time 36 Start Date : ASAP We are currently recruiting for a looking for a Customer Relationship Officer. The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building...


  • Isle of Sheppey, United Kingdom DHL Full time

    Are you a motivated, organized person seeking an exciting and rewarding opportunity in a fast-paced environment? Do you want to earn whilst you learn ? **WHO ARE DHL SUPPLY CHAIN?** Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders,...

  • Library Assistant

    4 weeks ago


    London Borough of Hounslow, United Kingdom London Borough of Hounslow Full time

    Job description Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard? Hounslow Council is an outstanding council serving an outstanding borough. With brilliant, visionary...


  • London Borough of Camden, United Kingdom Kane Recruitment Full time

    To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.3 years customer service contact centre experience neededCustomer Service Officer...


  • City of Leicester, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 353886**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...


  • Douglas, Isle of Man, United Kingdom Orchard Recruitment Ltd Full time

    Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Customer Service Administrator to join an established team.The Customer Service Administrator will effectively deliver excellent customer service to clients and IFAs by the processing of telephone calls,...

  • Library Assistant

    14 hours ago


    London Borough of Tower Hamlets, United Kingdom Queen Mary University of London Full time

    Overview About the Department Library Services at Queen Mary has a vibrant international staff group and a rapidly evolving service base. We are working together to build a culture of¿diversity, service excellence and continuous improvement commensurate with the vision¿and long-term strategy of an ambitious and rapidly growing university which...


  • Isle of Skye, United Kingdom Saint-Gobain Full time

    **Do you enjoy delivering a first-class customer service experience?** **Do you enjoy having a flair for helping customers with their buying decisions?** **Do you want to build a long-term career with a top employer who can support your desire to learn and progress?** Jewson in Skye is recruiting now for a Customer Sales Consultant part-time...


  • Isle of Wight, United Kingdom Compass Associates Full time

    Job Description Lead GP | Health in Justice | Isle of Wight Permanent Full-Time/ Part-Time Are you a GP with a passion for leadership and interested in exploring a role within health and justice? Want to lead a multidisciplinary team with one of the leading healthcare organisations in the UK? We are looking for an experienced Lead GP to join a...


  • Newport, Isle of Wight, United Kingdom Solent Beds and Furniture Full time

    An exciting new opportunity has opened at the Isle of Wight’s go-to furniture stores! We are looking for someone to join our office team as Customer Service Advisor, in Lake. Your key duties & responsibilities will include, but not be limited to: Open and maintain customer service records and information. Manage incoming calls. Build...


  • Isle Of Tiree, United Kingdom Royal Bank of Scotland Part time

    Join us as a Customer Service, Personal Banker in Scarinish, Isle Of TireeYou’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goalsWe’ll look to you to proactively find ways to continually enhance our customer banking experienceWe’ll support you to achieve a Foundation Certificate in...


  • Isle Of Tiree, United Kingdom NatWest Group Full time

    Join us as a Customer Service, Personal Banker in Scarinish, Isle Of TireeYou'll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goalsWe'll look to you to proactively find ways to continually enhance our customer banking experienceWe'll support you to achieve a Foundation Certificate in Responsible...


  • Isle Of Bute, United Kingdom Argyll & Bute Council Full time

    **Service**: Customer Support Services - Customer Engagement **Closing Date**: Thursday 23rd November 2023 Argyll and Bute Council's Customer Engagement Team are recruiting a Customer Service Point Agent based in the Customer Service Point in Victoria Street, Rothesay. This is a temporary part time post working 17.5 hours per week (9.a.m. till 12.30 p.m....


  • Brading, Isle of Wight, United Kingdom Compass Associates Full time €130,000

    Lead GP | Health in Justice | Isle of Wight Permanent Full-Time/ Part-Time Are you a GP with a passion for leadership and interested in exploring a role within health and justice? Want to lead a multidisciplinary team with one of the leading healthcare organisations in the UK? We are looking for an experienced Lead GP to join a collaborative healthcare...