Night Supervisor

6 months ago


London, United Kingdom Marlin Full time

Marlin operates a collection of Serviced Apartments, Aparthotels and Hotels across London and Dublin. We're on the lookout for an experience Night Supervisor to join our 232 bedroom Aparthotel in Waterloo. It's a busy operation that would suit a hands on leader who can develop their team.

**Key Responsibilities**
- Supervise night shift operations and ensure all tasks are completed efficiently and effectively
- Manage and motivate night shift employees to achieve performance targets and meet deadline
- Oversee inventory management and replenishment processes
- Monitor facility security and ensure compliance with safety regulations
- Handle customer inquiries and resolve any issues that may arise during the night shift
- Communicate effectively with other departments and management to coordinate activities and optimise workflow
- Conduct regular performance evaluations and provide feedback to employees
- Implement and enforce company policies and procedures
- Oversee the setup and arrangement of meeting rooms for scheduled events, ensuring all audiovisual equipment, furniture, and amenities are in place and functioning correctly.
- Coordinate and supervise the setup of breakfast service according to established standards, ensuring cleanliness, organisation, and replenishment of items as needed.
- Assist with guest inquiries and requests during the night shift, providing exceptional service and resolving issues promptly and effectively.
- Conduct regular inspections of the breakfast area and meeting rooms to identify any maintenance or cleanliness issues, taking appropriate action to address them.
- Collaborate with other departments to ensure seamless coordination and communication throughout the night shift.
- Train and supervise team members responsible for breakfast setup and meeting room preparation, providing guidance and support as needed.

**Requirements**:

- Proven experience in a supervisory role, preferably in a similar industry
- Excellent leadership and interpersonal skills
- Strong organisational and time management abilities
- Ability to work effectively under pressure and make decisions quickly
- Knowledge of inventory management systems and basic computer skills
- Flexibility to work night shifts, weekends, and holidays as needed

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme

Schedule:

- Night shift

Work Location: In person


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