Night Supervisor

7 months ago

London, United Kingdom Basil Street Full time

**#Join Our Happiness**

Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as **Night Supervisor.**

As an employer who cares, you will be provided with tailored development plans, training, and apprenticeship opportunities to develop your career

Joining our independently owned property as a** Night Supervisor**, you will help to build a supportive and social place, where we can all be at our best while receiving the following happiness perks:

- Service Charge
- Employee discounts of up to 50% on food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
- Employees and Friends & Family rates across our sister properties
- Complimentary meals on duty
- Uniform provided and laundered complimentarily
- Refer a friend bonus
- Workplace pension schemes
- Employee recognition schemes and Social Committee events including gala dinners and much more

As a **Night Supervisor, **you will be working within the within our Basil Street family. You will report directly to the Operations Manager and Director of Rooms.

**Key Duties and Responsibilities**:

- Be present in the lobby when required, greeting and assisting guests in a polite and friendly manner in line with our LQA & AA Standards
- Perform all check-in and check-out tasks.
- Ensure that all ad-hoc information provided to the guest is correct and reliable
- Be familiar with up to date the Apartment's offers and services.
- Always maintain confidentiality of guests.
- Anticipate guest needs, providing personalised service to our guests by using guest history where possible.
- Always maintain a positive approach, especially when handling any issues or guest complaints, providing solutions promptly and effectively
- Provide, all standard porter services for the guests in line with SOPs and LQA standards
- Read the Handover and Shift logs at the commencement of each shift and complete entries as appropriate according to the operational procedure.
- Oversee courier, postal and other deliveries for all incoming and outgoing goods.
- Assisting guest with any special requirements throughout their stay
- Maintain all equipment to an excellent standard, keeping apartments always clean and tidy.
- Maintain exceptional standards for front-of-house presentation.
- Present a well-groomed and professional clean appearance at all times. Remember, your appearance reflects your professionalism, and you never get a second chance to make a first impression.
- Periodically deep clean scheduled areas.
- Complete monthly health and safety checks and assist in accurate regular apartment Health and Safety inspections.
- Ensure the highest security standards are stringently adhered to regarding guests’, colleagues’, and apartment property.
- Comply with and ensure that all Safe Systems of Works (SSOW) are always adhered to and report any maintenance issues accordingly.
- Follow manual handling guidelines.
- Attend all required training and take an active role in developing the department and yourself.
- Actively seek constructive feedback for personal development and self-improvement.
- Constantly review working processes and offer relevant suggestions to the management in a timely manner to improve Apartments services.
- Attend meetings, job chats and forums which will benefit you, our guests, and the business
- Be available for duty as per the Rota business requirements, as well as being flexible to short notice shift changes
- Good Opera Cloud knowledge and competence in check-in, check-out, and night audit duties.
- To be fully aware of all roles within the department to cover any absences if necessary (day and night)
- Report directly to and communicate constantly with the Operation Manager
- To ensure Data Protection and PCI compliance are always in place

Basil Street Apartments is based at Knightsbridge, London SW3 1AX and the closest tube station is Knightsbridge on the Piccadilly line underground.

We’re more concerned with what’s in the glass not whether it’s half full or empty so come and pour some happiness into yours by joining our family

**_All applicants must be legally eligible to work in the UK._**

INDFOH

  • Night Supervisor

    6 months ago

    London, United Kingdom The Capital Hotel Full time

    Night Supervisor **Duties**: - Oversee the operations of the hotel during the night shift - Ensure smooth check-in and check-out processes for guests - Handle guest inquiries, complaints, and requests in a professional and timely manner - Supervise and support night staff, including front desk agents, security personnel, and housekeeping staff - Monitor...

  • Night Operations Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Caesar Management Limited Full time

    Job Title: Night Operations SupervisorWe are seeking a highly skilled and experienced Night Operations Supervisor to join our team at the Caesar Hotel Hyde Park. As part of the prestigious Derby Hotels Collection, we are committed to delivering exceptional service and luxury experiences to our guests.The successful candidate will have previous experience in...

  • Night Supervisor

    7 months ago

    London, United Kingdom Hilton Full time

    Night Supervisor **WELCOME TO A WORLD OF OPPORTUNITIES** AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the...

  • Night Shift Supervisor

    7 days ago

    London, Greater London, United Kingdom Rem Associates Ltd. Full time

    We are looking for a highly skilled Night Shift Supervisor to join our team. As a Night Shift Supervisor, you will be responsible for overseeing the night shift operations and ensuring that all tasks are completed to a high standard.About the Role:Leading a team of 3 Night Shift Managers.Driving and delivering contractually agreed and budgeted KPIs on...

  • Night Supervisor

    7 months ago

    London, United Kingdom Basil Street Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as **Night Supervisor.** As an employer who cares, you will be provided with tailored development plans, training, and apprenticeship opportunities to develop your career! Joining our independently owned...

  • Night Security Supervisor

    7 months ago

    London, United Kingdom Security Full time

    **_Become a Londoner_** - Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals...

  • Night Cleaning Supervisor

    7 months ago

    London, United Kingdom Zuma Full time

    Zuma London is hiring a Night Cleaning Supervisor to join our amazing restaurant in London. As a night cleaning supervisor you will be responsible for maintaining the high standards of cleanliness and safety across our kitchen, FOH & staff areas. **The hours required for this role are 1am till 9am based on a 5-day rotational rota.** **What will you...

  • Night Supervisor

    7 months ago

    London, United Kingdom London Lettings Management – London Full time

    We operate a collection of Hotels, Serviced Apartments and Aparthotels across the cities of London & Dublin. We have an exciting opportunity to join the team in Waterloo. We're looking for a self starter to lead and motivate their teams across multiple departments. We are now looking for a Night Supervisor to join our Front of House team in our Aparthotel,...

  • Night Shift Supervisor

    4 weeks ago

    London, Greater London, United Kingdom LGH Hotels Management Full time

    Night Shift Supervisor Job DescriptionWe are seeking an experienced Night Shift Supervisor to lead our night team at the Holiday Inn London - Regent's Park Hotel. The ideal candidate will have previous experience working in a similar environment and possess strong leadership and communication skills.Key Responsibilities:Supervise the night team and ensure...

  • Night Kitchen Porter Supervisor

    6 months ago

    London, United Kingdom The Brewery Full time

    **NIGHT KITCHEN PORTER SUPERVISOR** We are currently looking for an experienced and hardworking **Night Kitchen Porter Supervisor **to join our amazing team on a zero hour casual basis. **The Brewery** is an awarding winning event venue in the heart of City of London, delivering events from the extravagant to the discreet, for hundreds of customers or for...

  • Night Porter Supervisor

    3 months ago

    London, United Kingdom Cottons Hotel & Spa Full time

    We're looking for a real night owl to be our Night Porter Supervisor. You will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service, as well as supervising Night Porters on shift with you. You will ultimately be responsible for the safety and security of our guests as they sleep. As Night Porter...

  • Night Supervisor

    7 months ago

    London, United Kingdom Vacherin Full time

    **Night Supervisor**: **27000****: **London**: **Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Supervisor to work at Cleveland Clinic London.** **Location: Cleveland Clinic London** **Rate of pay:...

  • Night Supervisor

    7 months ago

    London, United Kingdom DOUBLETREE LONDON HYDE PARK HOTEL Full time

    We are looking for a Night Supervisor to join our team at Double Tree by Hilton London - Hyde Park. DoubleTree by Hilton London - Hyde Park is a 4 star stylish hotel. We are set in a fabulous location, opposite Kensington Palace and just minutes from Bayswater, Queensway and Notting Hill Gate stations. **About the role**: As a Night Supervisor you will...

  • Night Supervisor

    7 months ago

    London, United Kingdom DOUBLETREE LONDON HYDE PARK HOTEL Full time

    We are looking for a Night Supervisor to join our team at Double Tree by Hilton London - Hyde Park. DoubleTree by Hilton London - Hyde Park is a 4 star stylish hotel. We are set in a fabulous location, opposite Kensington Palace and just minutes from Bayswater, Queensway and Notting Hill Gate stations. **About the role**: As a Night Supervisor you will...

  • Night Relief Supervisor

    6 months ago

    London, United Kingdom Little Vegas Full time

    Job Description: Night Relief SupervisorSalary Details: Up to £13.20 per hourJoin Little Vegas, a dynamic and rapidly growing chain of Casino Slots, as we redefine entertainment in the UK's gaming industry. Our mission is to revolutionize the market by delivering unparalleled customer service and forging a brand synonymous with excellence. At the heart of...

  • Night Supervisor

    3 weeks ago

    East London, United Kingdom Britannia Hotels Full time

    Location: London, E14 9SJ, United KingdomAddress: 163 Marsh WallWe have an exciting new vacancy for a Night Supervisor to join our team at The Britannia International Hotel, one of the first hotels to be built in the iconic Canary Wharf. The International is a 601-bedroom, modern glass-fronted building close to the famous business district and just a short...

  • Casual Night Supervisor

    1 month ago

    London, United Kingdom The Landmark Hotel London Ltd Full time

    Join the team that Always Cares!Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as aCasual Night Supervisorat 15 Basil Street, where we encourage your personal development and growth. We are located near Knightsbridge station, which is a one minute walk away from the apartments and is...

  • Night Supervisor

    7 months ago

    London, United Kingdom Marlin Full time

    Marlin operates a collection of Serviced Apartments, Aparthotels and Hotels across London and Dublin. We're on the lookout for an experience Night Supervisor to join our 232 bedroom Aparthotel in Waterloo. It's a busy operation that would suit a hands on leader who can develop their team. **Key Responsibilities** - Supervise night shift operations and...

  • Night Support Team Supervisor

    5 days ago

    London, Greater London, United Kingdom Hays Social Care Full time

    Night Support Team SupervisorJob Summary:We are seeking a highly motivated and experienced Night Support Worker to join our team as a Night Support Team Supervisor. The successful candidate will be responsible for leading a team of night support workers and ensuring that safe and appropriate care practices are maintained at all times.The ideal candidate will...

  • Night Supervisor

    6 months ago

    London, United Kingdom Vacherin Full time

    **Night Supervisor**: **£25,000-£27,000 per annum****: **London**: Vacherin as innovative food services contractor is committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Night Shift Supervisor to work at our client site of Cleveland...