Surgical Coordinator

2 weeks ago


Basingstoke, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

You will support the Colorectal Consultants in managing the administration of the designated speciality ensuring an efficient administrative service for both the patients, consultants and wider surgical services team. Ensure letters dictated by the Consultants are typed to a high standard and within target turnaround times. Be a point of contact for all forms of communication for the Consultants and the wider team. Provide cover for the rest of the Colorectal Secretaries when they are on leave.
- Responsible for the accurate typing / Interpretation of correspondence including patient letters and onward referrals, which includes sensitive information, from audio tapes or Fluency voice recognition systems, onto the hospitals electronic records system.
- Providing assistance to the Colorectal secretary’s during periods of annual/sick leave and maintaining systems currently in place to obtain patient’s notes and/or x-rays from other hospitals/locations in time for outpatient consultations.
- Responsible for receiving patient queries, written or verbal. Responding and resolving such queries and ensuring patients’ needs are met, escalating within agreed protocols as required.
- Responsible for the filing of investigations and letters into patient’s notes.
- To assist in the collection of patient’s notes at the end of clinics and in preparation for admissions.
- Communicating with Colorectal secretaries and the admin team lead on a regular basis regarding current workload priorities.
- To support the department with other general admin tasks as requested.

NHS Foundation Trust, our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three hospitals in Basingstoke, Winchester and Andover, as well as in the care we provide in the community. We provide medical and surgical services to a population of approximately 600,000 across Hampshire and parts of West Berkshire and specialist services to people across the UK and internationally.
Detailed job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.



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