Current jobs related to Failsafe Officer - Carshalton - Epsom and St Helier University Hospitals NHS Trust

**Band 4**:
**Main area**
- Ophthalmology
- **Grade**
- Band 4
- **Contract**
- Permanent
- **Hours**
- Part time - 30 hours per week
- **Job ref**
- 343-5492158-FM-NP-A-Z**Site**
- St Helier
- **Town**
- Carshalton
- **Salary**
- £29,460 - £31,909 Pro-rata pa including HCAS pro rata
- **Salary period**
- Yearly
- **Closing**
- 18/08/2023 23:59- As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19._

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values

**Job overview**:
**Failsafe Officer - Ophthalmology - Band 4 (30 hours)**

The Ophthalmology department has an exciting opportunity to join the Failsafe Team based at St. Helier Hospital. This role involves monitoring various automated reports and waiting lists to ensure patients are seen and treated within urgent timeframes.The post holder will be responsible for implementing failsafe measures to prevent issues or incidents from occurring.

The role requires an individual who has a methodical approach to tasks, pays attention to detail and has the ability to prioritise and organise their work. Expertise in using Excel is essential for analysing Failsafe Spreadsheets and databases. The ability to work individually as well as with different teams is essential. Excellent communication skills are required when liaising with patients as well as multi disciplinary clinical teams.

This 30 hour role can be worked over 4 or 5 days per week.

**Main duties of the job**:
Advanced use of Microsoft Excel and various hospital IT systems.

Supporting a subspecialty team to ensure patients are seen and treated within recommended timeframes, with funding approvals in place as required.

Monitoring various failsafe reports and waiting lists and ensuring patients are booked within timeframe.

Liaison with clinicians, administrative staff and management.

Implementation of failsafe measure to prevent incidents occurring.

Ensure changes in policies and guidelines do not negatively impact on patient treatment timelines.

Working within a small team of failsafe officers and providing cross cover as required.

**Working for our organisation**:
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire. The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

We serve an area that is rich in diversity. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The ophthalmology department has dedicated outpatient departments at Epsom and St Helier hospitals and an acute eye service for emergencies at St Helier Hospital. This role is based at St Helier Hospital.

**Detailed job description and main responsibilities**:
Please see attached job description for further details and for the person specification for this role. Please note it is essential to be IT literate and have an excellent working knowledge of Microsoft Excel for this role.

**Person specification**:
**Qualifications**:
**Essential criteria**:

- GCSE’s at grade C and above in English and Maths.
- Excel - Intermediate / Advanced level

**Desirable criteria**:

- Evidence of self development

**Experience**:
**Essential criteria**:

- Experience of Microsoft Office software, especially Excel.
- Experience of using databases
- Customer care experience

**Desirable criteria**:

- Experience of setting up and maintaining office procedures & systems.
- Experience of hospital administration work.
- Knowledge of Medisoft system, IPM and ICM.

**skills**:
**Essential criteria**:

- Ability to analyse a problem using a range of facts which require extensive analysis.
- Excellent time management skills and the ability to work to deadlines.

**Desirable criteria**:

- Knowledge of AMD, including an understanding of the care pathway
- Knowledge of NHS targets

**Our mission: ‘to put the patient first by delivering great care to every patient, every day.’**:
There’s never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.

Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could he