Customer Representative

2 weeks ago


Manchester, United Kingdom ALPHAATOMIC LTD Full time

**Customer Representative**

As a Customer Representative, you will be responsible for ensuring outstanding customer experiences by addressing inquiries, resolving issues, and providing support to our valued customers.

**Duties**:

- Provide exceptional customer service by answering incoming calls and responding to customer inquiries promptly and professionally.
- Assist customers with product information and order placement.
- Utilise phone etiquette skills to ensure positive customer interactions.
- Analyse customer needs and provide appropriate solutions or recommendations.
- Up sell products or services to maximize sales opportunities.

**Skills**:

- Strong communication and interpersonal
- Ability to multitask and prioritize tasks effectively.
- Excellent problem-solving skills and attention to detail.

**Salary**: From £23,088.05 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Manchester (preferred)

Work Location: In person

Application deadline: 05/03/2024



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