Customer Representative
2 weeks ago
**Customer Representative**
As a Customer Representative, you will be responsible for ensuring outstanding customer experiences by addressing inquiries, resolving issues, and providing support to our valued customers.
**Duties**:
- Provide exceptional customer service by answering incoming calls and responding to customer inquiries promptly and professionally.
- Assist customers with product information and order placement.
- Utilise phone etiquette skills to ensure positive customer interactions.
- Analyse customer needs and provide appropriate solutions or recommendations.
- Up sell products or services to maximize sales opportunities.
**Skills**:
- Strong communication and interpersonal
- Ability to multitask and prioritize tasks effectively.
- Excellent problem-solving skills and attention to detail.
**Salary**: From £23,088.05 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Manchester (preferred)
Work Location: In person
Application deadline: 05/03/2024
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