Hcuk Enterprise Risk Controller

3 weeks ago

Redhill, United Kingdom Santander Full time

HCUK Enterprise Risk Controller

Country: United Kingdom

**WHAT YOU WILL BE DOING**

**WHAT YOU’LL BE DOING**

**Job Purpose**

Reporting to the Enterprise Risk Manager and based at the HCUK head office in Reigate, Surrey. The key purpose of the role is to support line management in the implementation, management, control and development of the organisation’s Enterprise Risk Management operation and its use in business decisions and planning and control, within an FCA regulated and TCF driven environment.

**Key Accountabilities**
**1) General Strategic**
Support the Enterprise Risk Manager with the management, control and development of HCUK’s Enterprise Risk Management operation, with specific focus on:

- Assess and continuously monitor all risk aspects of the business.
- Embed the risk appetite framework and associated corporate governance and controls across the organisation.
- Assist with maintaining the HCUK risk register.
- Identify, set and monitor appropriate risk limits, measures and KPIs.
- Drive forward the risk elements of the company’s culture.
- Develop, control and monitor adherence to all risk policies.
- Control and comply with the related QA policies, procedures, controls and reporting including quality assurance testing.
- Prepare committee packs and take ownership of minute taking duties.
- Control the company’s customer and operational risk policies.
- Develop of close, effective working relationships with our OEM partners, SCUK relevant departments, internal auditors and other related 3rd party suppliers and organisations.
- Monitor compliance with all related policies, regulations and mandates.
- Monitor of the risk portfolios in accordance with Hyundai Capital policy and procedures, including appropriate operational risk self-assessment processes.
- Support the delivery of specified projects as a part of the strategic and operational plans.

**2) Technical Knowledge**

**3) Communication and Reporting**
Establish and maintain effective communications with all related regulatory and compliance bodies, Santander Consumer and Hyundai Capital Services head office departments, our OEM partners and other key stakeholders.

Working under the guidance of line management, manage and develop high quality MI reporting suites and dashboards.

**4) Outsourced Oversight**
Support the effective oversight and control of any outsourced or other HCUK department related activities, to ensure performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are delivered and effective relationships and communications are maintained.

**5) Insight and Continuous Improvement**
Under the guidance of line management deliver and support an ongoing review process in order to continually improve and refine the department risk and QA measures and performance and to ensure continued adherence to legislation, regulation and internal policy.

**6) Risk and Compliance**
In line with the company’s risk and compliance statement of responsibility and objectives, identify risks, incidents and breaches, in accordance with company policies and department procedures.

**7) Operational and Conduct Risk**
To support HCUK in the effective oversight and management of operational and conduct risks including associated project work, to implement any changed requirements of the FCA and/or HCUK.

**8) Other**
Deputise for the Enterprise Risk Manager as required. Carry out any other tasks from time to time as may reasonably be requested.

**Key Competencies**

**Planning**:Must be capable of developing coherent operational plans as well as detailed project level plans and strong personal organisation skills.

**Communication**:Must possess good written and verbal communication skills and be able to effectively communicate, influence and present to both internal and external stakeholders across all business levels. Is able to produce sound working documentation and presentations, including business case proposals and requirements, briefs and presentations.

**Teamwork**:Must be an excellent team player, able to establish strong working relationships with stakeholders, colleagues and business partners.

**Analytical Skills**:Must be able to analyse processes, procedures and data and make recommendations for control enhancements.

**Time Management**:Must display sound independent time management skills by delivering activity within prescribed timeframes through the effective prioritisation of actions across multiple operations, projects and on-going programmes.

**WHAT WE’RE LOOKING FOR**

**Experience**

Given the scope of this position within an FCA regulated environment, it is preferable but not essential that the job holder has the following experience or knowledge of:

- Enterprise-wide risk and QA management experience within a regulated financial services environment, preferably automotive related, together with the required soft skills.
- The broader areas of financial services operat

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