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Credit Controller Redhill
4 months ago
Are you looking for work for a company where you can progress your career?
Are you wanting to work 35 hour weeks?
If you answered yes to both questions our client has the perfect job for you. Our client in central Redhill is looking for a Credit Controller on a temporary basis for approximately 4 months. Lovely working environment and part of a great team. Duties willinclude:
- Be able to use multiple internal and external data sources to determine the best route to maximise cash collection of closed accounts and minimise the risk of potential bad debt, all within a tight time frame.
- Including but not limited to:
- Determining the reason for account closure
- Audit the quality of the final bill
- Identify other mitigating factors
- Determine the most efficient method(s) for customer contact
- How to drive payment including approach to settlements
- Dealing directly with customers who are high risk and have a propensity for non-payment, using strong listening and negotiation skills, balancing a robust approach with the need to recover some or all of the outstanding balance
- Identifying incorrect charges on accounts through detailed auditing and then ensuring the required actions are taken by other internal teams. Needs to demonstrate attention to detail
- Liaise with internal teams to ensure required actions are taken as a priority ensuring mínimal delays before collection action can commence
- Investigate and understand potential external data providers that can support the collections process (free or low cost)
- Manage 'High Risk' supplies through the 'Change of Occupancy' process, ensuring all information obtained is correct and fully substantiated (including legal proof), old account is closed correctly with all details populated. New customer is set up correctly,placed on a contracted rate, Direct Debit set up and the first bill hand-held through to payment
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
