Home Product Executive

7 months ago

London, United Kingdom Saga Full time

Job Introduction
**Home Product Executive**

**Salary £28,000 - £35,000 dependent on experience**

**Permanent**

**London Hybrid**

As a Motor Product Executive, you will be managing and developing market-leading insurance products incorporating key TCF principles, you'll be working within the cross functional team to ensure adherence to FCA guidelines as well as delivering product development and enhancements to business plans.

As a natural collaborator, you will be working cross-functionally with stakeholders across the business so in this broad and varied role, you will have exposure to all corners of our insurance business ensuring that we best serve our customers whilst remaining competitive in the market.

We offer total flexibility over where you work - you choose a place where you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich. We come together with a purpose to collaborate, typically once a month in London or Kent.

Main Responsibilities
As our Home Product Executives, you will work with the Home Product Lead and wider Product Team to manage and develop market-leading insurance products incorporating key Consumer Duty principles.

Other accountabilities include:

- Work within commercial relationships with suppliers and compliance to ensure adherence to FCA guidelines
- Involvement in all areas of product management, including Annual Product Assessments & product development.
- Deliver product development and enhancements to business plan
- Project management, with particular focus on cross-functional team working Supplier relations - attendance at supplier meetings, where required.
- Technical and management input into complaints handling, including intervention where necessary to ensure the fair and effective resolution of customer disputes.
- Delivery of accurate and up to date insurance and product market analysis.
- Management of competitor and industry research and analysis, including the maintaining of price competitiveness consistent with the Saga brand through market comparisons and actuarial liaison
- Ensure all customer communications are technically correct, consistent, aligned with the Saga brand and meet relevant regulatory requirements
- Undertake root cause analysis of products to understand key drivers behind customer complaints and deliver innovative solutions

To be a successful Motor Product Executive it is essential that you have experience within general insurance including both product and regulatory requirements

Other skills and experience required include:

- Knowledge of product management principles and procedures.
- Ability to work within a team and independently.
- Ability to prioritise workload effectively.
- Ability to manage and deliver cross-functional projects to tight deadlines.
- Ability to challenge and improve existing processes.
- Commercially aware and able to develop and implement product initiatives to meet customer needs.
- Ability to manage delivery and analyse market research.
- Home insurance product knowledge.

About The Company
Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

**_Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner._**

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Package Description
Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

**BENEFITS AVAILABLE TO ALL COLLEAGUES**:

- Our working week is 35 hours per week, these can be worked flexibly to suit your working style
- 25 days holiday + bank holidays
- Option to purchase additional leave up to 5 extra days
- Pension scheme matched up to 10%
- Life assurance policy on joining us
- Wellbeing programme
- Colleague discounts including family discounts on cruises and holidays
- Range of reductions and offers from leading retailers, travel groups and entertainment companies
- Enhanced m

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