Current jobs related to Technical Support Specialist - Mount - LyondellBasell Industries
-
IT Support Specialist Apprenticeship
3 weeks ago
Mount Pleasant, United Kingdom Baltic Apprenticeships Full timeIT Support Apprenticeship OpportunityBaltic Apprenticeships is seeking a highly motivated and detail-oriented individual to join our team as an IT Support Apprentice. As an apprentice, you will have the opportunity to work in a fast-paced, dynamic environment and gain hands-on experience in IT support.Key Responsibilities:User Support: Provide technical...
-
Area Property Operations Manager
7 days ago
Mount, United Kingdom J & C Associates Ltd Full timeJob DescriptionWe are a leading IT recruitment specialist, providing support to clients across the UK, Europe, and Australia.Role: Area Property Operations ManagerKey Responsibilities:Manage the facility, including security, maintenance, and other services.Ensure the needs of the organisation, employees, and visitors are met.Monitor and report on internal...
-
Area Property Operations Manager
7 days ago
Mount, United Kingdom J & C Associates Ltd Full timeJob DescriptionWe are a leading IT recruitment specialist, providing support to clients across the UK, Europe, and Australia.Role: Area Property Operations ManagerKey Responsibilities:Manage the facility, including security, maintenance, and other services.Ensure the needs of the organisation, employees, and visitors are met.Monitor and report on internal...
-
Area Property Operations Manager
2 weeks ago
Mount, United Kingdom J & C Associates Ltd Full timeJob DescriptionWe are a leading IT recruitment specialist, providing support to clients across the UK, Europe, and Australia. Our company, J & C Associates Ltd, has an excellent job opportunity for a skilled professional.**Job Role:** Area Property Operations Manager**Key Responsibilities:**Manage the facility, including security, maintenance, and other...
-
Area Property Operations Manager
2 weeks ago
Mount, United Kingdom J & C Associates Ltd Full timeJob DescriptionWe are a leading IT recruitment specialist, providing support to clients across the UK, Europe, and Australia. Our company, J & C Associates Ltd, has an excellent job opportunity for a skilled professional.**Job Role:** Area Property Operations Manager**Key Responsibilities:**Manage the facility, including security, maintenance, and other...
-
Estimator
1 day ago
Mount, United Kingdom Pertemps TM Full timeEstimator Job DescriptionWe are seeking an experienced Estimator to join our team at Pertemps TM. As an Estimator, you will play a crucial role in overseeing project costing and pricing, ensuring that our clients receive accurate and reliable estimates.Key Responsibilities:Provide detailed estimates and calculate project costsManage financial, technical, and...
-
Estimator
2 days ago
Mount, United Kingdom Pertemps TM Full timeEstimator Job DescriptionWe are seeking an experienced Estimator to join our team at Pertemps TM. As an Estimator, you will play a crucial role in overseeing project costing and pricing, ensuring that our clients receive accurate and reliable estimates.Key Responsibilities:Provide detailed estimates and calculate project costsManage financial, technical, and...
-
Supported Accommodation Officer
2 weeks ago
Mount Hawke, Cornwall, United Kingdom St Petrocs Full time{"h1": "Supported Accommodation Officer", "p": "At St Petrocs, we are committed to providing a safe and supportive environment for individuals experiencing homelessness. As a Supported Accommodation Officer, you will play a vital role in facilitating residents\u2019 transition to independent living, while also ensuring their physical and emotional...
-
Supported Accommodation Officer
2 weeks ago
Mount Hawke, Cornwall, United Kingdom St Petrocs Full time{"h1": "Supported Accommodation Officer", "p": "At St Petrocs, we are committed to providing a safe and supportive environment for individuals experiencing homelessness. As a Supported Accommodation Officer, you will play a vital role in facilitating residents\u2019 transition to independent living, while also ensuring their physical and emotional...
-
Senior Manager Content Strategy
2 weeks ago
Mount, United Kingdom Tampa Gardens Senior Living Full timeJob SummaryWe are seeking a highly skilled Senior Manager to lead our content strategy and operations team. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive content strategy that aligns with our business objectives.Key ResponsibilitiesContent StrategyDevelop and implement a content strategy that...
-
Senior Manager Content Strategy
2 weeks ago
Mount, United Kingdom Tampa Gardens Senior Living Full timeJob SummaryWe are seeking a highly skilled Senior Manager to lead our content strategy and operations team. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive content strategy that aligns with our business objectives.Key ResponsibilitiesContent StrategyDevelop and implement a content strategy that...
-
Supported Accommodation Officer
2 weeks ago
Mount Hawke, Cornwall, United Kingdom St Petrocs Full timeJob DescriptionWe are seeking a highly motivated and compassionate individual to join our team as a Supported Accommodation Officer. As a key member of our staff, you will play a vital role in providing support and guidance to residents in our accommodation services.Key ResponsibilitiesDevelop and Maintain RelationshipsEstablish and maintain professional...
-
Supported Accommodation Officer
2 weeks ago
Mount Hawke, Cornwall, United Kingdom St Petrocs Full timeJob DescriptionWe are seeking a highly motivated and compassionate individual to join our team as a Supported Accommodation Officer. As a key member of our staff, you will play a vital role in providing support and guidance to residents in our accommodation services.Key ResponsibilitiesDevelop and Maintain RelationshipsEstablish and maintain professional...
-
Clinical Psychologist
3 weeks ago
Mount Pleasant, United Kingdom Barchester Healthcare Full timeAbout the RoleWe are seeking a highly skilled Clinical Psychologist to join our team at Barchester Healthcare, a leading provider of independent mental health care. As a Clinical Psychologist, you will play a vital role in delivering high-quality care and support to our patients.Key Responsibilities:Provide specialist psychology services to support the care...
-
Senior Technical Services Coordinator
4 weeks ago
Mount Pleasant, Greater London, United Kingdom Ernest And Florent LTD Full timePosition OverviewA driven and experienced Senior Technical Services Coordinator is sought by a reputable and large-scale Fit Out contractor.Role ResponsibilitiesAs a Senior Technical Services Coordinator, you will have the responsibility of overseeing Design & Build fit out projects from initial concept through to final execution. In this role, you will...
-
Electrician
4 weeks ago
Mount Vernon, United Kingdom WysePower Full timeAre you a qualified or approved Electrician on the lookout for a new opportunity with a renowned construction services provider? How would you like to work for one of the UK's market-leading integrated support services for the construction industry? We have vacancies for Electricians and Approved Electricians working from our Glasgow depot on sites...
-
Electrician
2 days ago
Mount Vernon, United Kingdom CV-Library Full timeAre you a qualified or approved Electrician on the lookout for a new opportunity with a renowned construction services provider? How would you like to work for one of the UK's market-leading integrated support services for the construction industry? We have vacancies for Electricians and Approved Electricians working from our Glasgow depot on sites...
-
Electrician
5 days ago
Mount Vernon, United Kingdom WysePower Full timeAre you a qualified or approved Electrician on the lookout for a new opportunity with a renowned construction services provider?How would you like to work for one of the UK's market-leading integrated support services for the construction industry?We have vacancies for Electricians and Approved Electricians working from our Glasgow depot on sites across...
-
Procurement Specialist
5 days ago
Mount Pleasant, United Kingdom ACS Performance Full timeSenior Buyer Role at ACS PerformanceThe successful Senior Buyer will be responsible for planning and purchasing materials required for production in our facilities. To accomplish this, the Senior Buyer will utilize our ERP system and other tools to track and monitor all materials from origin.Key Responsibilities:Review inventory levels and place purchase...
-
Procurement Specialist
5 days ago
Mount Pleasant, United Kingdom ACS Performance Full timeSenior Buyer Role at ACS PerformanceThe successful Senior Buyer will be responsible for planning and purchasing materials required for production in our facilities. To accomplish this, the Senior Buyer will utilize our ERP system and other tools to track and monitor all materials from origin.Key Responsibilities:Review inventory levels and place purchase...
Technical Support Specialist
4 months ago
Location: Mount Farm, GB, MK1 1LZ- Req ID: 81145- Facility: Milton Keynes
- 308- Department: Field Service - South West Europe- Division: InnovationLyondellBasell
**Basic Function**:
Locations
The locations to be supported are in United Kingdom
- Home base location: Milton Keynes (UK)
- Locations to be supported remotely and by regular visits: London, Crumlin
- Locations to be supported remotely and site visits on demand: Gainsborough
- Locations to be supported remotely as backup: Carrington, Warrington
- Further remote support of locations in Europe as part of the European Team
**Roles & Responsibilities**:
- Coordinate onsite infrastructure projects under the direction of project leadership
- After hours and off shift duties to include infrastructure assignments
- Perform analysis and diagnostics of problems and implement corrective solutions for end users.
- Provide on-site or remote technical support services for end users and act as next level escalation point which are not first call resolved through the IT Service Desk.
- Install, configure, test, maintain, and troubleshoot end user workstations, IP Phones and related hardware and software.
- Assist with server, network and audio/video equipment installations, troubleshooting and movement of existing equipment of these types when necessary.
- Assist with troubleshooting mobile devices for on-site and/or travelling users.
- Escalate unsolved issues/problems to tier 3 support team.
- Document the situational facts, activities, communication and agreements during troubleshooting activities.
- Coordinate third party vendors for on-site maintenance and/or incident visits.
- Execute end user workstation, IP Phones and related hardware lifecycles.
- Assist with server, network and audio/video equipment lifecycles.
- Manage equipment inventory and keep administration of all equipment, their location and status.
- Perform physical asset validation.
- Educate others on IT best practice procedures.
- Coordinate and perform end-user training for special IT projects.
- Represent IT to the business for delivery of IT services at our sites.
- Communication and coordination with the business regarding IT cost transparency and potential savings
- Work assigned shifts and off-duty, on-call shifts as required.
- Participate in small/short-term projects supporting business activities, technology upgrades, rollouts, etc.
**Essential Functions**:
Champion the IT support model for standard computing devices.
- Ensure all incidents and requests from assigned sites are captured in the corporate service management system.
- Follow and champion corporate procedures for escalation of unresolved incidents/ requests to the appropriate internal IT teams.
- Engage and manage external partners to provide optimized last mile support for time bound incident response, and forecasted IT projects. (i.e. Server and network upgrades with limited remote support from Corporate IT groups)
- Provide timely and accurate updates to hardware assets using corporate service management system.
Deliver enterprise level IT services to internal customers.
- Take ownership, manage and prioritize all IT issues for assigned customer base in a geographical dispersed region from the first report to the final resolution.
- Maintain a high level of communication with the customer to include prompt and accurate information on the status of their incident/request.
- Be self-directed and highly motivated to meet the needs of a demanding customer base across a geographically dispersed region. (Travel between regional company sites required based on region working in.)
- Facilitate knowledge transfer/ training sessions with the customer. (One on one and with new hire orientation and rollouts of new products to customer.)
- Identify and resolve gaps between user and support organizations that inhibit the optimization of the end user computing environment. (For both immediate workaround resolutions, and to assist in root cause analysis)
- Represent the customer base to ensure quality issues with IT offerings are being tracked, prioritized, resolved, and incorporated into future IT systems and platforms.
- Champion the creation of Knowledge Base articles to facilitate first call resolution by the Service Desk / Global Field Services teams.
- Utilize and champion the LyondellBasell process for engaging the Product Teams for advanced support and guidance. Facilitate connecting Product Teams and Manufacturing Site Partners with the customer.
- Basic understanding of Manufacturing processes and familiarity of associated safety and risks
Collaborate at a high level with peers and other IT teams to ensure a consistent approach to incident and problem resolution is maintained throughout the organization.
- Ensure the Field Services Technical Support Manager is updated on a regular and consistent manner on local activities and issues.
- Author knowledge base articles, IM with others in IT, and create post incident rep
