Business Support Assistant

2 weeks ago


Warrington, United Kingdom National Crime Agency Full time

**Details**:
**Reference number**:

- 283983**Salary**:

- £22,950- Recruitment and Retention Allowance: This is currently set at £3,000 for this post. The RRA is an enhancement to the role and is reviewed annually.**Job grade**:

- Administrative Officer- NCA Grade 6**Contract type**:

- Permanent
- Fixed Term
- Secondment**Length of employment**:

- Secondment/ Fixed term appointment Length - 2 years**Type of role**:

- Administration / Corporate Support
- Intelligence
- Risk Management**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 5Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- WarringtonAbout the job

**Job summary**:
The Child Sexual Exploitation Referrals Bureau - Designated Reporting Body (CSERB - DRB)** **is a critical national intelligence function supporting the Agency’s fight against online Child Sexual Abuse (CSA). Acting as the gateway for online CSA reporting, referrals are received from well-known electronic service providers (ESPs) such as TikTok, Facebook, Dropbox and YouTube via the National Centre for Missing and Exploited Children (NCMEC).

The CSERB has been designated the UK reporting body under the new Online Safety Bill. CSERB will receive online CSA reports from UK companies. This new capability will be integrated with current operations to enhance the Agency’s response to tackling online CSA and coordinating UK law enforcement’s response to safeguarding victims and pursuing offenders. The CSERB/Designated Reporting Body has been identified as a critical deliverable by the NCA Board.

**Job description**:
**Person specification**:

- You will need to make sure that corporate records are maintained as to the action and casework that is undertaken.
- Key to the role is an enquiring mind and ability to think laterally so that the right intelligence development technique is used to identify those who exploit children.
- You must be resilient as the nature of the material viewed can be challenging. This is why welfare and wellness is a unit priority. You will be supported through specialist support mechanisms at individual, team and unit levels and within the team you will also play an active role in our internal wellness and wellbeing activities.
- The unit is based at Olympic House, Warrington. Due to the nature of the role and ongoing need for support, alternate locations are not available.**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Working Together
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Excellent organisational skills with the ability to multi task.
- Excellent customer service skills
- Proven administrative experience to include the use of Microsoft Office and new digital technologies

**Benefits**:
Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

**If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.**

**All officers in the NCA are members of the UK Civil Service. You will be eligible for**:

- ** Civil Service pension scheme**:

- ** 26 days annual leave rising to 31 on completion of 5 years continuous service**:

- ** Training and development opportunities**:

- ** Cycle2work scheme**

**We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.**

**We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).**

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.- Excellent Organisational Skills with the ability to multi task.

Sift results are expected to be released w/c 12th June 2023.

The above sift and interview dates are an indicative timeline.

Should you be successful at sift but cannot attend on the interview date(s) listed the recruitment team cannot guarantee an alternative date. Please contact the recruitment team.

You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence.

**Multi-Location**

Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, plea


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