Junior IT Support Assistant
4 weeks ago
**Job description**
**Junior IT Support Assistant**
The employer is the largest independent plumbers’ merchant in the UK. They operate from over 300 individual locations and serve all aspects of the marketplace from plumbing and heating to bathrooms and renewables.
**OVERALL, PURPOSE OF THE JOB**
▪ To assist with the support and administration of Company systems.
This role within the Business Systems Support team, involves the co-ordinating and supporting all the support activities that the team perform for the multiple businesses.
**KEY RESPONSIBILITIES**
❑ Accurate logging and record keeping of all issues and queries in the IT Service Management Software.
❑ Escalation and management of issues to 3rd Party vendors ensuring all parties are regularly updated on progress.
❑ To provide support to the companies’ desktop solutions and management of active directory, user maintenance processes and Microsoft Office products.
❑ Liaising with the Operational Support team as required to facilitate onsite systems and support activities.
❑ To assist with User Acceptance Testing of systems enhancements, patches and bug-fixes.
❑ To assist with the management and record keeping of all IT assets including hardware and software licensing.
❑ To assist other team members in testing, troubleshooting and diagnosing problems.
❑ Ensure ‘best practice’ systems procedures are followed and adhered to.
❑ Within a culture of continuous improvement, assist with the development and effective operation of the department by recommending new/different working practices and processes.
❑ Assist the Business Systems Team with the planning of systems training courses, training material etc.
❑ Assist the Business Systems Team during the integration process of new Profit Centres.
❑ Assist the Business Systems Team during the acquisition process of new companies.
**SCOPE OF THE JOB**
▪ Based in the Stockton Heath Service Centre.
▪ To offer exceptional support to colleagues.
▪ Respond to all Systems tickets and communications in a prompt and professional manner.
▪ Update and manage a workload of live tickets successfully to completion.
**KNOWLEDGE REQUIREMENTS**
- Commercially aware - 1 years working in a commercial environment. (preferred)
- 1 years’ experience with the Microsoft product stack. (Exchange, AD, O356, Intune)
- Good analytical and problem-solving skills with the ability to troubleshoot and diagnose problems.
- Excellent customer care skills, ability to communicate effectively to help employees resolve their issues and feel satisfied with the experience.
- Excellent written and verbal communication skills with a professional and confident telephone manner.
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Profit sharing.
Schedule:
- Monday to Friday (9.00-5.30pm)
- You will be required to work one Saturday every 9 weeks (8.00-12.00)
**Experience**:
- IT support: 1+ years.
- Customer facing support:1+ years.
- Retail support / work (preferred)
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Warrington (required)
Ability to Relocate:
- Warrington: Relocate before starting work (required)
Work Location: In person
-
Junior Merchandiser
7 days ago
Warrington, United Kingdom Page Personnel Secretarial & Business Support Full timeFree Parking Discount on Product Close to transport links **Client Details** A great opportunity for a **Junior Merchandiser / Merchandiser** to join leading Ecommerce business that offers great value to its customers. As a business they have been trading for over 10 years and sell across Mens, Ladies & Kids clothing& accessories. **Description** -...
-
Junior Application Support Analyst
7 days ago
Warrington, United Kingdom ShortList Recruitment Limited Full timeJunior Application Support AnalystnWarrington (2 days remote)nVery competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior Application Support Analyst will deliver a high...
-
Junior Application Support Analyst
2 weeks ago
Warrington, United Kingdom ShortList Recruitment Limited Full timeJunior Application Support AnalystApply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Warrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require...
-
Junior Application Support Analyst
2 weeks ago
Warrington, United Kingdom ShortList Recruitment Limited Full timeJunior Application Support AnalystApply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Warrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require...
-
Junior Application Support Analyst
2 weeks ago
Warrington, United Kingdom ShortList Recruitment Limited Full timeJunior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a high...
-
Junior Application Support Analyst
7 days ago
Warrington, United Kingdom ShortList Recruitment Limited Full timeJunior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior Application Support Analyst will deliver a high level...
-
Junior Application Support Analyst
2 weeks ago
Warrington, United Kingdom ShortList Recruitment Limited Full timeJunior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior Application Support Analyst will deliver a high level...
-
Junior Application Support Analyst
2 weeks ago
Warrington, United Kingdom ShortList Recruitment Limited Full timeJunior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior Application Support Analyst will deliver a high level...
-
Junior Application Support Analyst
2 weeks ago
Warrington, United Kingdom ShortList Recruitment Limited Full timeJunior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior Application Support Analyst will deliver a high level...
-
Junior Office Assistant
3 days ago
Warrington, United Kingdom Warrington Optimum Wellness Full timeDuties: - Provide administrative support - File and organise documents and records - Take care of administrative tasks - Coordinate projects and ensure deadlines are met - Enter orders and maintain accurate records in the system **Skills**: - Strong organisational skills with the ability to prioritise tasks effectively - Excellent attention to detail and...
-
Junior Admin/office Assistant
1 month ago
Warrington, United Kingdom Peel Recruitment and Solutions Ltd Full timeWe are looking for a junior admin/office assistant based in Warrington to join the Peel team! Responsibilities include; Helping marketing team Working on excel spreadsheets Working to office deadlines General office duties What we’re looking for; Excel and good IT knowledge Previous customer service work Confident and outgoing personality
-
Junior Administrator
5 days ago
Warrington, United Kingdom Electrical Solutions (Warrington) Ltd Full time**About this role;** An exciting opportunity has arisen for a Junior Administrator to join our admin team at our Warrington Office. As a Junior Administrator for Electrical Solutions (Warrington) Ltd, you will be expected to provide office support as part of a team, directed by the Business & HR Manager. You will play a vital role to ensure the...
-
Junior IT Application Support Analyst
2 weeks ago
Warrington, Cheshire, United Kingdom ShortList Recruitment Limited Full timeJob Description Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support...
-
Junior IT Application Support Analyst
2 weeks ago
Warrington, Cheshire, United Kingdom ShortList Recruitment Limited Full time €250Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a...
-
Junior Software Developer
1 month ago
Warrington, United Kingdom Adria Solutions Ltd Full timeJunior Software Developer - Warrington Adria Solutions Ltd has an exciting opportunity for a talented Junior Developer to join a growing company based in Warrington. As Junior Developer you will assist in developing our client’s software whilst developing your own skills. The Junior Software Developer will have the following: - Good knowledge of C# &.Net...
-
Junior Accounts
1 month ago
Warrington, United Kingdom Adele Carr Recruitment Full timeJunior Accounts Vacancy 23K + Study Support To assist the Finance team to the highest standard in all aspects and in the most efficient manner, with a focus on Credit Control. - Set-up of suppliers within our Operating System (Box Top) and Sage - Manage credit limits and payment days for suppliers. - All aspects of Credit Control - Support managing the...
-
Junior Application Support Analyst
3 days ago
Warrington, England, United Kingdom ShortList Recruitment Limited Full timeJunior Application Support AnalystAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Warrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require...
-
Junior Application Support Analyst
1 day ago
Warrington, Cheshire, United Kingdom ShortList Recruitment Limited Full time €250Junior Application Support Analyst Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They...
-
Junior Application Support Analyst
2 weeks ago
Warrington, Cheshire, United Kingdom ShortList Recruitment Limited Full timeJob Description Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst...
-
Junior Application Support Analyst
2 weeks ago
warrington, cheshire, United Kingdom ShortList Recruitment Limited Full timeJunior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior Application Support Analyst will deliver a high level...