![Axiom Personnel Ltd](https://media.trabajo.org/img/noimg.jpg)
Luxury Customer Care Advisor
3 weeks ago
Axiom Personnel are currently looking for a Luxury Fashion Customer Care Advisor to join our clients fun, dynamic and buzzing office
This is an amazing opportunity to join a fast growing e commerce business who give back to their workers, with a great progression scheme to grow within the business. **The working hours are Monday - Friday 9am - 5pm, based in Dagenham Essex. (Please make sure you can get to this location before applying)**
You will be working with high end clients such as Gucci, Burberry, Moncler & DKNY (to name a few) so you will have to LOVE fashion and LOVE high end designers.
**Duties & Responsibilities**:
- Upsell & Cross
- sell to customers
- Using initiative - go above & beyond for customers
- Ensure you follow up and communicate to deadlines
- Understand your customers and their values & how to engage with them
- Establish strong relationships, always making the clients feel valued
- Liaising with warehouse for orders
**Skills & Experience**:
- Experience working in a fast paced environment & high - end brand
- Strong track record in building and maintaining strong relationships
- Strong record of individual performance, delivering great results
- Excellent communication skills
- Positive and enthusiastic attitude
**Benefits**
- Receive a 30% staff discount.
- Free on-site parking.
- The best modern office I have seen
- On site Gym & Cinema room
- Twenty days holiday plus bank holidays
Are you dedicated to your customers to enhance their satisfaction ? Do you have the determination were looking for ? If this is you... APPLY NOW
Axiom Personnel are acting as an employment agency in relation to this role
**Salary**: Up to £35,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Dagenham, Greater London: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: LCC
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