Lettings Viewing Agent

4 weeks ago


Edinburgh, United Kingdom Rettie & Co Full time

**PURPOSE OF ROLE**

As part of the Edinburgh Lettings Team, you will act as the principle viewer for all marketed properties and ensure that our viewings process is carried out in a highly efficient manner in order to best support the Portfolio Managers. You will demonstrate a clear understanding of, and a shared passion for, our beliefs and values.

You will seek to maximise the conversion rate of viewings to successful tenancies while providing exceptional customer service in-keeping with the Rettie & Co. brand.

In addition, you will work collaboratively with your colleagues to ensure that detailed and accurate feedback is collected to inform the decision-making processes of the Portfolio Managers and their Landlord clients.

**KEY RESPONSIBILITIES**

**Driving Portfolio Performance **- to be providing a highly effective viewings service, supporting the Portfolio Managers to improve the performance of their assets under management.

**Managing Administration **- to be organised and diligent in your administration of the viewings process.

**Maintaining Company and Operational Standards **- to ensure standards are met by complying with company policies and procedures.

**SKILLS/EXPERIENCE REQUIRED**
- Good knowledge of Edinburgh areas and the geography of the City.
- Proficient in the use of IT systems including MS Word, Excel & Outlook
- Good attention to detail
- Experience in a customer facing role.
- MUST hold current clean driving licence

**Behavioural Competencies**
- Customer Focused
- Teamwork
- Organisational Skills
- Relationship Building
- Effective Communication

**Salary**: £10.90 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- EDINBURGH: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: One location


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