Shift Supervisor
6 months ago
Are you looking for a management role in a fast paced environment which is both challenging and rewarding? We are currently recruiting for a Shift Supervisor for the Perth and Kinross Area.
As a growing franchisee of Starbucks. OCO offers exciting career paths that are designed to engage and grow your leadership skills, drive results and impact positively on your local community.
We are offering the perfect opportunity for passionate people to further develop their management career with us. Working at Starbucks is about so much more than just serving coffee as our recipe for success is about the passion for our customers, or product, our community, and our people. We want to recruit people who are the future leaders of our business so if you want to grow and develop a career with us then this could be a great opportunity to join our growing buisness
As a shift supervisor you will be the driving force in providing that passion and delivering a world class customer service as well as the perfect beverage.
So if you are looking to join an exceptional team then we would love to hear from you. Previous management experience, along with a flexible approach to days and hours worked is essential.
**Summary of Key Responsibilities**
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager and leads the team to deliver exceptional results.
- Leads new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback on partner performance during shift.
- Contributes to a positive team environment with a can do, hands on attitude.
- Creates a positive learning environment by providing clear, specific and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Delivers great customer service to all customers by acting with a customer comes first attitude, drives the team to provide great customer service.
- Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Maintains regular and consistent attendance and punctuality
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
**Job Types**: Part-time, Permanent
**Salary**: £11.90 per hour
**Benefits**:
- Discounted or free food
Schedule:
- Weekend availability
Work Location: In person
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