Customer Service Assistant

5 months ago


Wigton, United Kingdom The Cumberland Full time

**The Vacancy**

We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our communities to make a real difference around our region, or investing in our people who want to work hard and realise their career ambitions, we’re here to brighten the lives of those we work for and work with. An award-winning company, the Cumberland has been rated 1* “Very Good” place to work by Best Companies.

**About the Role**

Exceptional service at The Cumberland is something our customers can rely on. Regardless of what’s going on in the world, our customers can trust in us to provide them with the best experience. As a Customer Service Assistant, you will be part of a team which is committed to delivering an outstanding customer experience. In addition to providing an efficient cashiering service, our colleagues are able to spot opportunities to help our customers, talk confidently about our brilliant products and services, and generally look after our customer needs. There will also be opportunities within this role to work collaboratively with other areas across the business.

**Full time (5 days per week) and Part time (4 days per week) available.**

**About You**
- A passion for people and delivering an outstanding customer experience
- Exceptional communication and organisational skills
- Confidence in working in a customer facing environment and motivated to achieve key objectives

**The Company**

We’re here to create a banking experience that’s kinder to people and planet.

Unlike banks, we don’t have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.

**The Benefits**

**Competitive Salary**

We will offer you a competitive basic salary for your role, which is reviewed every year.

**Learning & Development**

We want you to grow in your role. We’ll work together to support your personal and professional development.

**Holidays**

Flexibility to buy and sell up to two holiday days per year, plus extra holiday after 5 years.

**Family Friendly**

We pay competitive maternity, paternity and adoption leave.

**Flexible Working**

We can provide the tools and equipment you need to be able to work flexibly or from home when you need to, depending on your role.

**Pension Scheme**

If you’re eligible, we’ll enroll you into our competitive company pension scheme.

**Health & Wellbeing**

We have a calendar of events and activities throughout the year, Mental Health & Wellbeing champions and Cycle to Work scheme.

**Community Day**

We offer our people an extra paid day off every year to help out local charities and community organisations.

**Social**

We hold regular social events, from annual staples like our Christmas party and quiz, to smaller get-togethers such as walks and shopping trips.



  • Wigton, United Kingdom Cumberland Building Society Full time

    **Customer Service Assistant** **3 days in Silloth, 2 days in Maryport** **Mon - Fri 8:45am - 5:15pm, Alternate Saturdays 8:45am - 12:15pm** We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people...


  • Wigton, United Kingdom Cumberland Building Society Full time

    We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our communities to make...


  • Wigton, United Kingdom Cumberland Building Society Full time

    We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our communities to make...


  • Wigton, United Kingdom The Cumberland Full time

    **The Vacancy** We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our...


  • Wigton, United Kingdom William Hill Full time

    People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...


  • Wigton, United Kingdom William Hill Full time

    People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...


  • Wigton, United Kingdom William Hill Full time

    **Location** King Street, Wigton CA7 9EJ **Salary** £10.50 rising to £10.90 after passing probation **Hours** 18-30 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and...

  • Yard Customer Service

    5 months ago


    Wigton, United Kingdom Travis Perkins Full time

    Joining our friendly and hardworking team as **Yard Customer Service**, you'll be on the front line dealing with our customers that come into our Branch. As part of the branch team, you will play a vital role in our continued success, providing a first class service. **FIXED TERM - 6 MONTH contract.** **Where will I be working?** Travis Perkins is a...


  • Wigton, United Kingdom William Hill Full time

    **Location** King Street, Wigton CA7 9EJ **Salary** 10.50 **Hours** 18-30 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really...


  • Wigton, United Kingdom Orian Solutions - Food Service Full time

    **Job Title**: Catering Supervisor **Location**:Richmond Hill School, Queen Street, Aspatria, Wigton, Cumbria CA7 3BQ **Contract Type**: Permanent **Hours**: 25 hours per week, term time **Shift Pattern**:Monday - Friday, 09:00 - 14.00 **Rate of Pay**:£11.56 per Hour **Job Introduction** As an experienced catering professional with supervisory...

  • Customer Adviser

    5 months ago


    Wigton, United Kingdom Cumberland Building Society Full time

    Our purpose is to make a positive difference to the lives of our customers, our communities, and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our communities...

  • Counter Assistant

    5 months ago


    Wigton, United Kingdom Home Farm Butchers Full time

    We're hiring! Home Farm Butchers is looking for a dedicated Counter Assistant to join our team. This role includes cutting and preparing meat, serving customers, and receiving on-site training. **Responsibilities**: - Expertly cutting and preparing a variety of meats for customers - Providing friendly and efficient customer service - Learning our wide...

  • Cafe Assistant

    5 months ago


    Wigton, United Kingdom Twisted Willow Full time

    We have a very exciting opportunity for someone to join Twisted Willow. We’re currently looking to recruit a Part-Time Cafe Assistant to join our growing team over the Christmas period! **Responsibilities**: - Assist in food preparation and cooking - Ensure compliance with food safety and sanitation regulations - Take customer orders and handle cash...

  • Cafe Assistant

    5 months ago


    Wigton, United Kingdom Twisted Willow Full time

    We have a very exciting opportunity for someone to join Twisted Willow. We’re currently looking to recruit a Part-Time Cafe Assistant to join our growing team over the Christmas period! **Responsibilities**: - Assist in food preparation and cooking - Ensure compliance with food safety and sanitation regulations - Take customer orders and handle cash...

  • Customer Adviser

    5 months ago


    Wigton, United Kingdom The Cumberland Full time

    **The Vacancy** Our purpose is to make a positive difference to the lives of our customers, our communities, and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes,...

  • General Assistant

    5 months ago


    Wigton, United Kingdom Watermillcafe Full time

    Overview: **Responsibilities**: - Support daily operations by performing various tasks as needed - Assist in maintaining cleanliness and organization in the restaurant or kitchen area - Aid in food preparation and basic culinary tasks - Help with upselling items to customers - Ensure adherence to food safety standards - Assist in managing time efficiently...

  • Spar Wigton

    5 months ago


    Wigton, United Kingdom James Hall & Co Full time

    **Retail Assistant** **Contract Type**: ***Permanent **Hours of work**: ***12 hours per week **Location**: SPAR Wigton, Cumbria, CA7 9EJ **Salary**:Competitive **Job Overview** **A Bit About Us** James Hall & Co. Ltd traces its roots back to 1863 when founder James Hall opened a bacon cutting business and retail shop in Southport, Lancashire. James...

  • Spar Wigton

    5 months ago


    Wigton, United Kingdom James Hall & Co Full time

    **Retail Assistant** Contract Type: Permenant. **Hours of work**:12 hours per week **Location**: SPAR Wigton, Cumbria, CA7 9EJ **Salary**:Competitive **Job Overview** Through our company owned stores division, G&E Murgatroyd, we own and operate over 150 SPAR stores across the north of England and are proud to offer our customers a modern and convenient...

  • Spar Wigton

    5 months ago


    Wigton, United Kingdom James Hall & Co Full time

    **SPAR Retail Assistant** **Contract Type**:Temporary **Hours of work**:12 hours per week **Location**:SPAR Wigton, Cumbria, CA7 9EJ **Salary**:Competitive Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping...

  • Shop Assistant

    5 months ago


    Wigton, United Kingdom Age UK West Cumbria Full time

    Wednesday and Saturday shop assistant required for our Age UK Wigton shop. Hours are Wednesday and Saturday 9.45am to 2.15pm. **Main Duties**: - To understand the retail strategy and its importance to Age UK West Cumbria Service delivery. - To have an interest in all things vintage and love charity shopping! - To understand and work to Retail policies,...