Planning Administrator

3 months ago


West Midlands, United Kingdom Morgan Hunt Full time

Morgan Hunt are currently recruiting for a Planning Administrator to provide admin support to the Repairs Planners.

This role is a 6 month contract with an immediate start.

Duties of a Planning Administrator:

- Provide assistance in preparing detailed reports
- Carry out regular telephone quality assurance checks on operative's jobs and report back
- Provide admin support in placing orders/raising jobs for appointments, progress chasing orders and advising customers accordingly
- Maintain and update IT systems
- Answering customer enquiries in an effective and timely manner
- Provide information and support to Planners through direction from the lead planner
- Maintain the asset data register and internal recording registers
- Maintain and update IT systems, including MIS with information relating to customers, repairs and complaints with their resolution

The ideal Planning Administrator will have:

- Level 2 in English & Maths
- Experience in using Microsoft packages such as Outlook, Excel and Word
- Experience in providing support to a number of people within the team
- Excellent customer service skills
- Ability to work under pressure
- Experience in producing reports, ideally with knowledge of housing management systems
- Experience in managing compliance ideally

Monday to Friday, full-time.
Office based - WS1

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.


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