Band 3 Maternity Governance

7 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
We are looking for an enthusiastic, reliable person to join our Maternity Governance team who is able to work flexibly within the team.

It is essential that you have been educated to GSCE English and Mathematics or equivalent and possess NVQ3 In business administration and experience of working with a range of Microsoft office packages. You will have an understanding of the risk management process and incident reporting process and management alongside the information system.

It is essential the post holder has good time management skills and ability to multitask and ability to deal with competing demands from staff, patients and public in a professional manner. Experience of working in health care is desirable

**Main duties, tasks & skills required**:
The main duties of the role are and ability to analyse and extract complex data sets from a number of different sources. Ability to make decisions and take actions within the team relating to routine enquires, whilst receiving support and supervision. Undertake work that has been prioritised by the Line Manager/Matron.

Ability to recognise situations that should be referred onto the Supervisor/Line Manager and take prompt and appropriate action. Organise own day to day work tasks showing an ability to prioritise in order to achieve set timescales. Co-ordinate and arrange meetings, conferences etc. including diary management to ensure availability and attendance and book and monitor room bookings

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good general education

Business administration NVQ level 3 or

equivalent experience in an

administrative environment

**Experience**:
**Essential**:
Experience of dealing with the public,

customer service experience

Experience of working with a range of

Microsoft packages (e.g. Word,

Excel,Outlook)

Experience of using IT systems

**Desirable**:
Experience of working in a busy

environment

Experience of working in a healthcare

setting

**Additional Criteria**:
**Essential**:
Work effectively and flexibly to meet

the needs of the service

Confident in dealing with people at all

levels

Must be able to demonstrate an

understanding of equality and diversity

Mature, open and flexible approach to

work

Demonstrates care and compassion

Good interpersonal and

communication skills

Good organisational skills

Team player

Conscientious

Demonstrates, reliability, motivation an

commitment

Ability to travel cross site

Ability to work under pressure and deal

with stressful situations

**Disclosure and Barring Service Check**:

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