Dock Office Administrator

7 months ago


Luton, United Kingdom Langdons Full time

**Do you have excellent attention to detail and enjoy a varied role?**

**Are you looking for a fast-paced administration role within a leading transport company?**

**If so, our **Dock Office Administrator **role is the job for you**

Here at** Langdons**,** **we have** **an amazing opportunity for a** Dock Office Administrator **to join the team based in **Luton. **You will be working on a **full time, permanent** basis, working **Sunday-Thursday Nights (2200-0700)** and in return, you will receive a **highly** **competitive salary of £30,025 rising to 30,525.72 after probation **per annum plus excellent company benefits

**The Dock Office Administrator role**:
This is a fantastic role to really get your teeth into Your role will be to work in partnership with transport and warehouse colleagues to ensure that incoming and outgoing deliveries are handled and stored correctly and that all relevant records are created and maintained.

**About us**:
Whether it’s fresh consignments or frozen goods we have it covered Langdons can deliver to almost any location in the UK or Ireland within 24 hours. We have 9 depots and over 375 lorries carrying chilled and frozen food all over the country. We’re the only company providing a 24-hour service of this kind, and we’re very good at it.

**What’s in it for you?**
- Recruitment Referral Bonus Scheme
- Annual pay review
- Company sick pay
- Long Service Bonus Payments
- Free inhouse job specific training and development
- Opportunity for career relevant apprenticeships
- Free onsite parking
- Free eye tests up to £25
- Free tea/coffee/milk
- Office/Warehouse to wheels scheme
- Relaxed working environment
- Employee Assistance Programme
- Staff Discount Scheme

**What you’ll be doing as our Dock Office Administrator**:

- Act as key point of contact for despatch and receipt of customer goods
- Co-ordinate all incoming driver documents and update all relevant electronic and manual records
- Respond to customer queries, ensuring any discrepancies are recorded, investigated and resolved
- Update relevant records and brief colleagues on stock movement progress
- Conduct regular and ad hoc stock checks, escalating any issues to management in a timely manner
- Advise and guide other colleagues where required
- Provide cover for the Customer Service and Transport Teams where required

**What qualifications and experience are we looking for in our Dock Office Administrator?**
- Level 2 in Business Administration or equivalent

**What skills are we looking for in our Dock Office Administrator?**
- IT literate in Microsoft Office packages
- Ability to compile, analyse and interpret relevant data
- Ability to use initiative and be so organised that key tasks are completed fully and on time
- Ability to work to fluid targets and deadlines
- High attention to detail and confident to challenge discrepancies
- Excellent verbal and written communication skills
- Proven arithmetic skills



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