Current jobs related to Customer Support Coordinator - Romford - Energycentric

  • Legal Support Coordinator

    4 weeks ago

    Romford, Greater London, United Kingdom Anchor Hanover Full time

    About the RoleWe are seeking a highly organized and detail-oriented Legal Support Coordinator to join our In-house property legal team at Anchor Hanover.As the primary point of contact for our legal team and customers/representatives, you will provide essential legal administrative support for leasehold and freehold transactions.Your responsibilities will...

  • Legal Support Coordinator

    3 weeks ago

    Romford, Greater London, United Kingdom Anchor Hanover Full time

    About the RoleWe are seeking a highly organized and detail-oriented Legal Support Coordinator to join our In-house property legal team at Anchor Hanover.As the primary point of contact for our legal team and customers/representatives, you will provide essential legal administrative support for leasehold and freehold transactions.Your responsibilities will...

  • Legal Support Coordinator

    3 weeks ago

    Romford, Greater London, United Kingdom Anchor Hanover Full time

    About the RoleWe are seeking a highly organized and detail-oriented Legal Support Coordinator to join our In-house property legal team at Anchor Hanover.As the primary point of contact for our legal team and customers/representatives, you will provide essential legal administrative support for leasehold and freehold transactions.Your responsibilities will...

  • Legal Support Coordinator

    3 weeks ago

    Romford, Greater London, United Kingdom Anchor Hanover Full time

    About the RoleWe are seeking a highly organized and detail-oriented Legal Support Coordinator to join our In-house property legal team at Anchor Hanover.As the primary point of contact for our legal team and customers/representatives, you will provide essential legal administrative support for leasehold and freehold transactions.Your responsibilities will...

  • Site Coordinator

    1 week ago

    Romford, United Kingdom Group 1 Automotive Full time

    Site Coordinator Job DescriptionWe are seeking a highly motivated and organized Site Coordinator to join our team at Group 1 Automotive. As a Site Coordinator, you will play a vital role in ensuring the smooth operation of our vehicle collection and delivery services.Key Responsibilities:Collect and deliver vehicles from customers' homes or work premises,...

  • Site Coordinator

    1 week ago

    Romford, United Kingdom Group 1 Automotive Full time

    Site Coordinator Job DescriptionWe are seeking a highly motivated and organized Site Coordinator to join our team at Group 1 Automotive. As a Site Coordinator, you will play a vital role in ensuring the smooth operation of our vehicle collection and delivery services.Key Responsibilities:Collect and deliver vehicles from customers' homes or work premises,...

  • Care Support Worker

    4 months ago

    Romford, United Kingdom Care Support Full time

    **ROLE SUMMARY** As a Care and Support Worker you would be supporting individuals who choose to remain in the comfort and security of their own homes and to help them live an independent and active life as possible. The support you give will be planned and agreed with the service users once their needs have been assessed. This will be recorded on a support...

  • Student Support Coordinator

    3 weeks ago

    Romford, Greater London, United Kingdom GSL Education Full time

    Job Summary:GSL Education is seeking a dedicated and compassionate Learning Support Assistant to join our team. As a 1:1 Learning Support Assistant, you will play a pivotal role in providing individualized support to a student with unique learning requirements.Key Responsibilities:Collaborate with teachers and other professionals to implement a personalized...

  • Student Support Coordinator

    3 weeks ago

    Romford, Greater London, United Kingdom GSL Education Full time

    Job Summary:GSL Education is seeking a dedicated and compassionate Learning Support Assistant to join our team. As a 1:1 Learning Support Assistant, you will play a pivotal role in providing individualized support to a student with unique learning requirements.Key Responsibilities:Collaborate with teachers and other professionals to implement a personalized...

  • Sales Coordinator

    4 months ago

    Romford, United Kingdom UDAYA FOODS LTD Full time

    **Duties & Responsibilities**: - In charge of achieving sales goals and maintaining positive customer relations. - Managing the sales department to improve company’s productivity by contacting customers to arrange appointments and ensuring high-quality, up-to-date support material. - Planning sales drives and scheduling other team events - Creating and...

  • Care Coordinator

    4 months ago

    Romford, United Kingdom Relish Care Recruitment Full time

    **Job Title: Care Coordinator** **Location: Romford** **Salary: £23,000 to £24,000 p.a. + benefits** This is a fabulous role working with a high quality domiciliary care business with an established customer and carer base. Within this role you will work closely with the Registered Manager to ensure that the day to day running of the office is managed...

  • Administrative Coordinator

    3 days ago

    Romford, Greater London, United Kingdom PEXA Group Full time

    Job Title: Admin and Recruitment CoordinatorWe are seeking a highly organized and detail-oriented Admin and Recruitment Coordinator to join our team at PEXA Group.Key Responsibilities:Manage and maintain accurate records and databasesProvide exceptional customer service and support to candidates and clientsCoordinate recruitment activities, including...

  • Administrative Coordinator

    3 days ago

    Romford, Greater London, United Kingdom PEXA Group Full time

    Job Title: Admin and Recruitment CoordinatorWe are seeking a highly organized and detail-oriented Admin and Recruitment Coordinator to join our team at PEXA Group.Key Responsibilities:Manage and maintain accurate records and databasesProvide exceptional customer service and support to candidates and clientsCoordinate recruitment activities, including...

  • Supported Living Coordinator

    4 months ago

    Romford, United Kingdom BenArisHomeUk Full time

    '''Duties''' - Oversee the daily operations of a supported living facility, ensuring high-quality care for residents. - Develop and implement care plans tailored to individual resident needs. - Manage and supervise a team of care staff, providing leadership and guidance. - Administer medications following established protocols. - Coordinate with healthcare...

  • Operations Team Coordinator

    4 months ago

    Romford, United Kingdom Origins Living Ltd Full time

    **Company Description**:Founded in 1995, Origins Living is the go-to brand for stylish and versatile bathroom mirrors, storage, and accessories. As a successful family-owned business, we take pride in our customer service and strive to consistently deliver exceptional products to our network of retail partners throughout the United Kingdom. **Reporting...

  • Operations Team Coordinator

    4 months ago

    Romford, United Kingdom Origins Living Ltd Full time

    **Company Description**:Founded in 1995, Origins Living is the go-to brand for stylish and versatile bathroom mirrors, storage, and accessories. As a successful family-owned business, we take pride in our customer service and strive to consistently deliver exceptional products to our network of retail partners throughout the United Kingdom. **Reporting...

  • Customer Support Specialist

    3 days ago

    Romford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Romford, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Customer Support Specialist

    3 days ago

    Romford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Romford, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Automotive Site Coordinator

    2 weeks ago

    Romford, United Kingdom Group 1 Automotive Full time

    Job DescriptionJob Title: Automotive Site CoordinatorJob Summary:We are seeking a highly motivated and organized Automotive Site Coordinator to join our team at Group 1 Automotive. As a Site Coordinator, you will be responsible for the collection and delivery of vehicles from customers' homes or work premises, ensuring all necessary paperwork is completed...

  • Automotive Site Coordinator

    2 weeks ago

    Romford, United Kingdom Group 1 Automotive Full time

    Job DescriptionJob Title: Automotive Site CoordinatorJob Summary:We are seeking a highly motivated and organized Automotive Site Coordinator to join our team at Group 1 Automotive. As a Site Coordinator, you will be responsible for the collection and delivery of vehicles from customers' homes or work premises, ensuring all necessary paperwork is completed...

Customer Support Coordinator

3 months ago

Romford, United Kingdom Energycentric Full time

We are looking for a customer-orientated support coordinator within our Energy Bureau Services team.

In this role you will act as a liaison, resolving any emerging problems and queries raised by our clients.

The target is to ensure excellent service standards, maintain high customer satisfaction and resolve queries accurately and in a timely fashion.

**Main duties**:
The main duty of this role is to support internal staff and clients in resolving all types of electric and gas billing queries using our own bespoke Client Portal.

The queries include general billing queries (reading used, consumption, and price), arranging site visit, meter reading, registration, supplying copy invoices, payment queries.

**Responsibilities**:

- Effectively manage incoming queries
- Build sustainable relationships of trust through open and interactive communication.
- Maintain trusting relationships with suppliers, customers, and colleagues.
- Provide accurate, valid, and complete information.
- Meet targets.
- Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customer interactions.
- Follow procedures, guidelines, and policies.

**Requirements**:

- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent written and verbal communication.
- Ability to multi-task, prioritise, and manage time effectively.
- Excellent organizational skills.
- Analytical abilities and aptitude in problem-solving.
- Energy Industry knowledge preferrable
- Good IT skills.

**Report to**:

- Direct line Manager

**Interface**:

- Clients
- Consultants
- Suppliers
- Support Team
- Team managers
- Directors

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Romford

Application deadline: 22/03/2024
Reference ID: FPCS