Front of House
1 month ago
If you're a people-loving person, passionate about health and happiness, and have a background in marketing - we want you on our team
Join our adventure and help us grow our osteopathy and wellbeing practice into a community hub, and a centre of excellence for health & wellbeing - to transform many more lives for the better
**Who we are**:
We are a small and friendly practice offering osteopathy, massage, strength training and nutrition - always providing the highest standard of care for our clients.
**About the role**:
- Permanent, salaried position including pension and holiday pay
- 4-5 days per week
- Front of house role, with some dedicated hours for marketing projects
- Possibility to split the role into separate roles of marketing and front of house
- Starting date flexible during April or May 2023
**We can offer**:
- Beautiful, friendly and supportive working environment
- Opportunity to learn, develop and grow with the business
- Strong company ethos and culture, and an amazing purpose - to make people feel better through everything we do
**We are looking for**:
**Skills and experience**:
- Excellent interpersonal and written communication
- Comfortable using software such as Mailchimp, Canva and WordPress, or similar systems
**Personal qualities**:
- Positive, warm and energetic
- Excellent awareness of customer experience
- Organised and efficient, with a keen eye for detail
- Keen to learn and develop
- Motivated to work both independently and as part of a team
**Role responsibilities**:
**Front of House**:
- Welcome visitors warmly into the practice
- Process payments and arrange appointment bookings
- Develop rapport and encourage visitors to re-book and refer others for treatment
**Marketing**:
- Work with the practice director to create and implement a marketing plan
- Help produce marketing materials and communications
- Oversee content and posting for mainstream social media channels, and regular newsletter
- Plan, organise and market community events such as open days, seminars and local event stalls
- Help look after our website and SEO (with outsourced expertise)
- Develop other avenues of marketing such as PR, GP liaison and other referral alliances (with or without outsourced expertise)
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week
**Salary**: From £23,000.00 per year
**Benefits**:
- Company pension
- On-site parking
COVID-19 considerations:
Masks are no longer required in healthcare settings in England.
**Experience**:
- Marketing: 1 year (preferred)
- Receptionist: 1 year (preferred)
Work Location: In person
Expected start date: 03/04/2023
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