Information Rights Assistant

6 months ago


Carlisle, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

Information Rights Assistant Band 3 - 37.5 hours - Maglona

An exciting opportunity has arisen to join the friendly and enthusiastic Information Rights Team.

Working closely with other members of the Information Governance department and staff across the Trust, you will process requests for information, preparing disclosures for patients, solicitors and courts.

To succeed in this role; you will need to have excellent communication skills and the ability to develop working relationships with staff across the Trust, patients and members of the public.

You must be well organised with excellent computer skills. The ability to work unsupervised with a high degree of accuracy while carrying out a variety of administrative tasks is essential

The main purpose of the job is to process requests for information in accordance with the Data Protection Act 2018, the Freedom of Information Act 2000 and the Access to Health Records Act 1990.

This includes screening the legitimacy of a requester, undertaking redaction processes in line with the Act(s) and ensuring professional communication to those who are requesting the information.

This role has direct patient contact and there is a need to maintain strict confidentiality in terms of what can be disclosed at appropriate times. The post holder will need to undertake a variety of analytical and administrative work relating to information rights and adherence to key performance indicators (i.e. responding within the relevant time periods).

To undertake the relevant training to ensure you have the correct skills and knowledge

The post holder will also provide secretarial and administrative support if required and be efficient with IT packages, ability to converse with internal and external services ad have a pleasant telephone manner and able to respond sensitively.

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust’s sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.

We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicyfor eligible vacancies
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Important Information
- Junk Mail is checked regularly

**Disclosure and Barring Service**:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

**The changes mean that**:

- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

**Standard Check**: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

**Enhanced Check**: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK


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