Medical Receptionist
4 weeks ago
Lea Vale Medical Group are looking for a Medical Receptionist with experience in customer service to join our Ampthill branch surgery-**Oliver Street Surgery**
This is an exciting role as you'd be joining an established non-clinical team that serves 43,000 patients and is rated outstanding by the CQC.
The role is part time 25 hours per week from either:
**8am-1pm**. This is perfect if you like to keep your afternoons free or would prefer to avoid the evening traffic.
Or
**1pm-6pm** - Which is ideal if you prefer to start a little later and miss the morning rush hour.
As an employee of Lea Vale Medical Group, you will also enjoy the following benefits:
- Competitive Salary
- NHS Pension
- Support to guide your personal and professional development
- Excellent training opportunities
Our receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed. We are looking for someone who is confident and has an empathetic phone manner.
**Job responsibilities**
- Make appointments for patients to see GPs, nurses or others.
- Communicate with patients, visitors and Practice staff to ensure surgeries run smoothly and on time.
- Provide patients, visitors, etc. with basic information and act as a resource, where more help is required.
- Operate clinical computer system and maintain high quality data entry.
- Communicate with other agencies like transport, phlebotomy, hospital etc.
- Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in all situations;
- Capable of remaining calm, with consistent accuracy and concentration under pressure;
- Strong IT and administration skills;
- Enthusiastic with energy and drive;
- Reliable and dependable
Previous medical or healthcare receptionist experience is desirable but not necessary as full training will be given
**For the full job description and person specification please see**:
**Job Types**: Full-time, Permanent
Pay: £11.45 per hour
Expected hours: 25 per week
**Benefits**:
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Have you experience in customer service
**Education**:
- GCSE or equivalent (required)
Work Location: In person
Application deadline: 09/06/2024
Reference ID: A0676-23-0001
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