Customer Support Administrator

5 months ago

Chard, United Kingdom Doncasters Full time

**Customer **Support **Administrator**

**Are you interested in building your career **at the** **forefront **of the **manufacturing industry? **Are** you **a natural** **relationship builder**?** Do you enjoy using your problem-solving skills?***

Here at Doncasters we specialise in turning metals into motion, working with household names such as Rolls Royce and Airbus, we are looking for an experienced Customer Support Administrator to help us continue our Journey. Based in our site in Chard, easily commutable from Ilminster, Yeovil, Exeter.

The working hours for this role are 7:00am to 15:30pm Monday to Thursday, with an early finish on Friday at 11:45am.

**Why join us** statement**

**Did you know that every time you take a flight, drive somewhere or every time you have electricity at the touch of a button,** **there'**s** a chance that Doncaster's played a part in making that happen?**

Doncasters is a leading international manufacturer of specialist superalloys and high precision alloy components made for the most demanding conditions with manufacturing facilities in Europe, USA, Mexico India and China. Here at Chard Precision Castings, we use the very latest technology to supply fully finished engine ready components for customers worldwide, serving in the Aerospace and Industrial gas Turbine markets.

**What we can offer you**:

- Working with cutting edge tech contributing to keeping aircraft in the sky, electricity at the touch of button and keeping the wheels of transport turning, you will have the opportunity to work with amazing materials and trailblazing clients
- At Doncasters, you're in control of your career with unparalleled opportunities for skill-building through professional development tools and leadership programs in a supportive environment
- Company cash health care plan where you can claim back on opticians, dentist and physiotherapy appointments, with on demand GP appointments
- Discounts from leading retailerssuch as John Lewis, Adidas and Apple, plus travel companies, gym memberships and many more

**The Role**

Working cross functionally with internal and external stakeholders, you will be establishing and maintaining excellent customer relationships.

Responsibilities include handling communications from new customer inquiries and actively pursuing growth opportunities. Data management and integrity are central, with a focus on maintaining, presenting, and utilizing data for order book maintenance. This presents an exciting opportunity for those aspiring to establish themselves in manufacturing networks.

**Doncasters Values**:
We foster a winning mindset that enables everyone to be both safe and able to fulfil their potential. We strive for **excellence, commitment, **integrity** and **teamwork** in the pursuit of our goals.

**To Apply**

**Equal opportunities**

**Requirements**:

- Experience of working in a manufacturing environment, or the aerospace industry
- Excellent communication skills
- An attention to quality
- The ability to collaborate and work as part of a busy team
- Computer literacy essential

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