Customer Sales Associate

3 weeks ago


Leicester, United Kingdom Reed Business Support Full time

Our existing Leicester based client are a professional buying organisation, are looking for appoint a full-time Temporary Customer Services Advisor.Working Monday - Friday 8:00am-4pm or 8:30am-4:30pm (shifts are on a rota).

We have an opportunity for talented and passionate customer service professionals to join our team in Leicester. Our team place orders, resolve enquiries and do everything they can to help our loyal and valued customers. Previous experience in a customerfacing role is required. You must have a genuine desire to help our customers, be able to solve problems and be willing to take ownership for resolving enquiries.

Great verbal and written communication skills are essential as is a positive, flexible and resilient mindset with the ability to work collaboratively with colleagues throughout our organisation. Experience of working with customers (contact centre experiencepreferred but not essential)

Good IT Skills, including experience of working with complex systems to interrogate, record and resolve customer enquiries. Experience of working with colleagues to achieve results, experience of managing workload and achieving targets. Fantastic verbaland written communication skills plus problem solving skills.



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