Senior Registry Administrator

**Senior Registry Administrator**

**Job Description**:
The Role
**Job title**:Senior Registry Administrator

**Department**:Academic Services

**Responsible to**:Head of Registry

**Location**:Royal Agricultural University**, **Cirencester, GL76JS

**Salary**:Grade 5: £25,138 to £29,605 per annum

**Term**:Full-time, Permanent

**Relationships with**:Students, Academic colleagues, Academic Services wider teams,

International and Collaborative partner institutions, Student

Services external stakeholders

Purpose

Working within the Registry team, the post holder will take responsibility for the day-to-day

management of student records, the administration of the assessment lifecycle, responding

University Regulations for all students at the Royal Agricultural University (RAU).

Key Responsibilities

**1. **Providing experienced and affective administration for key areas of Registry operations at
the RAU, in particular supporting the;
- Administration of assessments for our international partners, collaborative partners

and RAU home students
- Administration of awards and prizes
- Administration of requests for extensions or deferrals

Reviewed January 2024
- Administration and maintenance of the student records and student record system

configuration
- Assist with the administration of scholarships, student funding and timetabling

**2. **Providing accurate advice and guidance to resolve enquiries, in person, by telephone
necessary.

**3. **Reporting and analysing the root cause of queries; working with Academic Services staff,
and colleagues from across the University to devise solutions.

**4. **Supporting the Assessment and Curriculum Manager with the effective administration of
the end-to-end assessment lifecycle of assessments for our international partners,
collaborative partners and RAU home students working with attention to detail and ensuring
accurate data entry and communication at all stages.

**5. **Supporting the Assessment and Curriculum Manager in creating and maintaining module
assessment records in the student record system as a single source of truth; ensuring total
alignment with the academic regulations and the definitive module specification for each
module.

**6. **Maintaining student records, curriculum records, and assessment records in the student
record system; identifying incomplete records and chasing and inputting missing
information.

**7. **Accurately monitoring and reporting student status information (interruptions, transfers,
suspensions, withdrawals), including preparing information on student registration for the
purposes of invoicing collaborative partner institutions

**8. **Assist with the organisation and administration of major activities and events including
registration, graduation and matriculation

**9. **Provide advice and guidance to prospective students and applicants at Open Days

**10. **Deal with requests for replacement ID cards and confirmation letters for students, and
ex-students, including
- when required
- the production of replacement transcripts and
certificates.

**11. **Providing administrative support for all areas of Registry operations as required.

**12. **Undertaking general administrative duties to support the wider department, or the
university, as appropriate at key points of activity.

General responsibilities:

- The University is committed to equality of opportunity. All staff are required to

comply with current legislation, University policies and good practice guidance.

Reviewed January 2024
- All staff are required to act in a way that always safeguards the health and wellbeing

of children and vulnerable adults. The post holder must be familiar with and adhere

to appropriate safeguarding policies and guidance and participate in related

mandatory/statutory training. Managers have a responsibility to ensure their team

members understand their individual responsibilities regarding safeguarding children

and vulnerable adults.
- All staff are required to participate in the University appraisal process and should

ensure they are familiar with the process and plan time to prepare for their appraisal.

Following the appraisal, staff are expected to undertake in any necessary learning

and development and work towards the objectives that have been set.
- The University expects staff to attend any training designated as mandatory and to

undertake learning and development activities to support their role. Managers must

facilitate learning and development within their teams.
- It is a condition of employment that staff will not disclose any information obtained

in the course of their duties other than to those entitled to receive it. The post holder

must ensure that the confidentiality of personal data remains secure and that

restricted information or highly restricted information to which they have access

remains confidential during and after their employment at Royal Agricultural

University. All staff must undergo approp