Customer Service Representative

6 months ago


Hoddesdon, United Kingdom Venezia Marketing & Distribution LTD Full time

Venezia Marketing & Distribution has an exciting opportunity for an enthusiastic Customer Service Representative to join our team. Located in Hoddesdon, we have been providing support for our online business for nearly 20 years. With access to a wide range of over 30,000 bathroom spare parts, our customers benefit from an extensive selection to solve their specific needs.

**General job role includes**:

- Work with the support team to respond to customer enquiries.
- Building & updating products on our website
- Update & editing images on our website
- Opportunity to grow within your role while learning on the job

**Required skills**
- A background in a similar role would be useful, but not essential as training will be given.
- Good practical computer experiences essential.
- Strong customer service focus
- Be organised and be able to work as an individual on your own initiative, also to work well as part of a team
- High attention to detail
- Willingness to learn
- Ability to stay organised with strong time management skills
- We are looking for someone with a positive and mature attitude to work

If you believe you can bring the required skills to our business, and desire to be part of a successful & rapidly expanding organisation, then we want to hear from you.

**Location and Schedule**:
Our office address is as follows:
Unit 2 Haslemere Industrial Estate, Charlton Mead Lane, Hoddesdon, Hertfordshire, EN11 0DJ

The working hours for this role are Monday to Friday, 8:00 am to 4:00 pm.

**Salary and Benefits**:

- Hourly rate: £11.50 (equivalent to £23,920 per annum)
- Annual leave: 20 days per annum plus bank holidays

**How to Apply**:
Pay: From £11.50 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company pension
- On-site parking

**Schedule**:

- 8 hour shift
- Monday to Friday

Pay: From £11.50 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Reference ID: Customer Service Representative



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