Quality Administrator

5 months ago

Cardiff, United Kingdom Hugh James Full time

**Background**

Hugh James, a highly ranked top 100 law firm based in the centre of Cardiff, is currently looking to recruit a Quality Administrator to join their Quality & Risk Department.

**The role**
- Maintaining audit records
- Assisting the Quality Manager in preparing audit documentation for external audits
- Maintaining the firm’s complaint database
- Assisting with the administration of the firm’s databases and portals
- Assisting the wider Quality and Risk team with administrative support
- Running and circulating quality reports
- Developing and maintaining productive working relationships with all levels of management

**Qualifications, skills and experience**

The role requires excellent organisational skills and the ability to make good judgments based upon observations and supporting information is essential.

The ability to understand quality and regulatory standards is essential and experience of working in a legal environment would be advantageous

This role may be desirable to someone who is currently in an administrative or secretarial role who is looking for a new opportunity to develop their skills.

**Life at Hugh James**

***

Although our workforce has grown to more than 700, we have retained and nurtured a unique culture which is based on hard work, exceptional talent, ambition, empathy, innovation and good humour. It is those qualities that have helped us grow the business to where we stand today.

Key to our growth strategy to date has been the recruitment and development of great people. This will remain the case as we look forward to the years ahead. Life at Hugh James is vibrant and full of opportunities.

Our culture is friendly and collegiate, but we maintain the professional atmosphere you would expect from a modern, leading law firm. All our staff have access to industry-leading training and mentoring to ensure they reach their potential.

Some of our benefits on offer include:
25 days holiday plus bank holidays

Two Corporate Social Responsibility days

Birthday day off

Death in service equivalent to twice annual salary

Auto enrolment pension scheme

Hybrid working

Employee Assistance Programme

Discounts for local businesses

Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

Thank you for taking the time to consider this opportunity. If you have questions, please contact Emil Moesle

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