Beauty & Fitness Assistant, Casual Contract

6 months ago

London, United Kingdom The Savoy Full time

Company Description

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

**Job Description**:
Job title: Beauty & Fitness Assistant

Department: Beauty & Fitness

Inspired & supported by: Head Therapist

Your purpose will be: To be responsible for exceeding member expectations on a day to day basis, whilst ensuring that the Fitness Areas and Activities are promoted and run effectively

You will be accountable for:

- To ensure the Fitness areas and equipment are maintained and presented as laid out in the Brand Standards
- To assist the Senior Therapist in maintaining the highest standards of professionalism in all aspects of operations
- To ensure all treatments are carried out to the highest standards and targets are met. To maintain the five star level of cleanliness required

Your key responsibilities & contribution will be:

- Day to day running of all fitness related activities
- Cleanliness and maintenance of all gymnasium equipment and presentation of fitness staff
- Ongoing training and self-development
- Fitness / therapy bookings
- Health & Safety
- Complaints
- Fun & Humour
- Miscellaneous
- Provide relevant information
- Operate switchboard
- Answer queries
- Control float
- Complete administration query forms
- Receipt income

**Qualifications**:
What you will need to do this role:

- Passion for customer service and providing outstanding treatments to all guests
- Graduate from an accredited school of aesthetics (CIDESCO,CIBTAC, NVQ3 or equivalent)
- Previous experience in a luxury environment or day spa
- Trained in body treatments, facials, manicure and pedicure
- Outstanding communication skills, both written and spoken
- Enthusiastic and positive personality
- Excellent attention to detail
- Highly organised and able to work independently
- Flexibility to work shifts and weekends

Please note that we believe in flexibility and multi skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information

What’s in it for you?
- Being part of The Savoy family - our culture is unique
- We will trust, empower and develop you to fulfil your potential
- You will benefit from training and development opportunities
- We have regular social events
- Competitive Salary and benefits including pension and life assurance
- Laundry services & dry cleaning for uniform
- 31 days of holiday (including Public holidays)
- Colleague restaurant
- Colleague gym facility
- Employee assistance program
- Cycle to work scheme
- Savoy Hotel discount, and discounts in Accor hotels
- And last but not least you will get to work with a team of EXTRAORDINARY people

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