Nights Customer Service Administrator
4 days ago
**Are you a customer-focussed individual with a desire to make a real impact?**
**Have you built experience in Transport & Logistics?**
**Do you enjoy a fast-paced and dynamic environment, with scope for significant progression?**
Osborne Appointments are currently recruiting for a** Nights** **Customer Service Administrator **to join our client on a 6 Month fix term contract.
**Job Details**
- Location: Hatfield
- 6 Month fixed term contract
- Salary: £24,700
- Rotational NIGHT shift patterns, Any 5 days out of the 7 - 21:00 - 06:00, 22:00 - 07:00, 22:30 - 07:30
- Any 5 days out of the 7
- Full training provided - You will need to be available in the day for 4 weeks for the training programme
**Nights Customer Service Administrator - Main Duties**
- Outbound calls to carriers, booking in transportation
- Managing shipment orders end to end
- Building strong relationships and provide support to carriers and shippers to execute day to day loads
- Checking documentation and proof of deliveries
- Provide feedback and ideas for product and process improvement
- Support the training and on boarding of new colleagues in a rapidly growing team
**Nights Customer Service Administrator - Key Skills & Experience**
- Previous experience in Transport & Logistics environment
- Pervious customer service/office role
- Confident telephone manner, including outbound calls
- Passion for Customer Service
- Quick problem solving skills
- Attention to detail
- Outstanding communications, written and verbal
- Desire to adapt and develop with a growing business
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