Service Administrator

3 months ago


Wilmslow, United Kingdom Dry Risers Direct Full time

**Job description**

A new opportunity has arisen to join our growing business operating in the fire suppression industry. The role will be based at our head office in Wilmslow,
Cheshire.
Due to the growth of the business, we are now looking for a Service
Administrator to join the team, to support the administrative side of the business and assist with general service tasks and workflows.

**Key Responsibilities**
- Dealing with new enquiries, including quotes & technical queries
- Processing orders
- Tracking and organising inventory & service schedule
- Answering the phone and directing calls
- Managing existing customer relationships
- Maintaining Company and Customer confidentiality
- Work with the Servicing Manager to assist with daily operations
- Filing of paperwork
- Assisting with the Service workflow.
- Other general office duties

**Skills and Experience**
- Experience in an office environment desirable but not essential
- A numerate and accurate individual
- A positive and self-motivated individual who can demonstrate initiative
- Willingness to work alone or in a team
- Excellent customer and communication skills
- Written and spoken English
- Working knowledge of word, excel and outlook
- **Further Details**

This is a full-time position 5 days a week, 8.00am to 4pm. A flexible start time can be discussed.Must be within an easy commute of Wilmslow, Cheshire.Job Types: Full-time, PermanentSalary: £24,000.00-£26,000.00 per yearBenefits:

- Casual dress
- Company pension
- Free On-site parking
- 1-day work from home
- Opportunity for progression

Schedule:

- Day shift
- Monday to Friday
- Wednesday (Work from home)

Ability to commute/relocate:

- Wilmslow: Reliably commute or plan to relocate before starting work

(required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Office: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wilmslow: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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