Human Resources Administrator

South Coast Medical Group is an award-winning NHS Primary Care Supplier, comprising of six GP surgery locations in the Bournemouth area, serving over 50,000 patients in total.

**Full Job Description**

**Job Title: Human Resources Administrator**

**Reports to: Human Resources Advisor**

**Job Summary**:
To be responsible for all HR related activity for the site including, recruitment, selection, retention, leavers, HR administration in line with CQC requirements, performance management, mandatory training, development, talent management, organisational development, employee relations, leadership development, clinical development and other training.

**Responsibilities**:
**Recruitment, Selection and Induction**
- To act as a highly professional and motivated member of the HR team, with strong communication skills
- Providing first class administration of all Recruitment information, ensuring all relevant parties are informed of the progress made to recruit to vacancies
- Ensure all new starters complete the appropriate pre-employment checks, e.g. DBS check, reference requests
- Sending out new starter paperwork and employment contracts
- Arrange and book organisation inductions for new staff
- Support administration of the internal Bank staff process as required

**HR Administration**
- Provide administrative support to existing staff, e.g. Variation To Contracts, Flexible Working

Requests, Holiday Calculations
- Ensure that employee files are kept up to date in line with the Care Quality Commission

(CQC) and other legislative requirements.
- Process leavers as necessary ensuring payroll are notified and systems are updated and exit interviews conducted.
- Run various reports for sickness monitoring from HR Online and from Blue Stream for mandatory training.
- Respond to references from external organisations as and when they are requested in line with the References Policy.

**Employee Relations**
- To monitor staff sickness levels and arrange meetings with employees where sickness absence levels are meeting trigger points.
- Oversee the probation period process and chase managers to complete the necessary reviews and documents.

**Performance and Talent Management**
- Manage the completion of appraisals and chase those who have not submitted them.
- Identify training needs from completed appraisals.

**Training and Development**
- Organise face to face mandatory and clinical training sessions where necessary.
- Create and update training skills matrix.
- Arrange clinical skills sessions as and when required.
- Keep Bluestream up to date and run monthly reports from it to chase mandatory training completion.

**Policy and Document Development**
- Ensure that the employee handbook and all staff employment related policies are up to date and employees are aware of any changes.
- Review and update the contracts of employment as necessary.

**Terms and Conditions of Service**
- The post holder must hold a valid driving licence and possess business insurance for travel between sites.

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, Surgery staff and other healthcare workers. They may also have access to information relating to the Surgery as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Surgery may only be divulged to authorised persons in accordance with the Surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**Health & Safety**:
The post holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Surgery Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Surgery guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.

**Equality and Diversity**:
The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Surgery procedures and policies, Surgery Values and current legislation.
- Respecting the privacy, di