Community Support Assistant

7 months ago

Boscombe Down, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 327165**Salary**:

- £24,040- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- E1**Contract type**:

- Permanent**Business area**:

- MOD - Air**Type of role**:

- Human Resources**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- MOD Boscombe DownAbout the job

**Job summary**:
The Community Support Assistant is based at MOD Boscombe Down within the Nicolson Centre just outside the main entrance. This vital role in the wider Community Support Team looks after an active and busy Station of over 350 service personnel and their families.

The Community Support Assistant role looks after all the administration and liaison regarding community engagement and welfare support to Station personnel and the local community.

This position is advertised at 37 hours per week.

Flexible working/Working From Home will be considered, taking into account Station needs.

**Job description**:
The Community Support Assistant will work as part of the wider growing Community Support Team currently consisting of Station Community Support Officer (SCSO) and two locally employed civilians. The community Support Assistant will deputise for the SCSO and undertake duties appropriate to their grade when the SCSO is otherwise engaged or absent.

The Community Support Assistant will be the first person seen by Service Personnel, their families, and the local community, as they walk through the doors of the Nicolson Centre, a busy and thriving community hub.

Duties will include basic administration relating to the Nicolson Centre such as bookings of rooms and signposting for welfare support. They will act as the Secretary to the Station Community Support Committee organising meetings, communications, and the taking and issuing of minutes.

The Community Support Assistant will undertake Building Custodian duties, ensuring H&S and Fire Safety procedures are maintained and in place as well as facilitating the general maintenance of the building and reporting jobs if needed. They will have oversight of two further welfare buildings and the booking/use of those buildings.

**Person specification**:
Please refer to attached Terms of Reference (TORS)

Person Specification
- Ability to work well with others in a supportive and constructive way
- Strong organisational skills
- Ability to prioritise, work under pressure and to meet deadlines

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Leadership
- Communicating and Influencing
- Working Together

**Benefits**:

- Alongside your salary of £24,040, Ministry of Defence contributes £6,490 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Training related to job role
- Learning and development tailored to your role
- An environment with flexible working/WFH options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

The post does not offer relocation expenses.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey - we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a n

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