Customer Account Executive

6 months ago


Burgess Hill, United Kingdom AVPlacements Full time

**AVPlacements are looking for a Customer Account Executive for a wonderful client based in West Sussex.**

**The Role - Customer Account Executive;**

Due to continuing growth in recent years, my client are seeking a Customer Account Executive to join our small, friendly team.

As a Customer Account Executive, you will be providing proactive support to our contracted customers, from receipt of the wheel or brake component, throughout the repair journey, to outgoing shipment.

**Daily tasks will include, but are not limited to**:

- Raising repair work packs, quotations and certifications to allow the engineers to release units
- Managing lead-times for contracted customers and being confident to chase relevant departments to ensure lead-times are met
- Liaising with various stakeholders to ensure repairs are carried out as smoothly as possible

**Requirements**:
Whilst previous experience is not required, as all training will be required, the below attributes would be beneficial:

- Able to operate and function in a fast-paced environment whilst maintaining excellent attention to detail
- Robust logical thinking skills along with a customer-centric mindset

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burgess Hill, West Sussex: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Account Management: 2 years (preferred)
- Aviation Accounts: 2 years (required)
- Stakeholder Management: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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