Student Engagement Officer

2 weeks ago


London, United Kingdom JCA | London Fashion Academy Full time

**Student Engagement Officer**

**JCA | London Fashion Academy is a premium higher education provider with its flagship campus based in the heart of London’s prestigious Mayfair.**

**Organisation Background**:
JCA | London Fashion Academy is a unique modern-day undertaking by one of the worlds most renowned contemporary designers, Prof.Dato’ Jimmy Choo OBE.

Positioned as an industry leader in the field of fashion education it follows and positively reacts to the developing higher education landscape in the UK and the Ministers call for
‘new and innovative providers opening high quality higher education’.

In its stated mission, ‘JCA will be a truly distinctive educational institution that delivers luxury brand education through a couture-styled learner centred approach that is focused on professional practice delivered within a boutique specialist incubation environment’.

There are two routes available to prospective students: 1) professional practice through incubation at the JCA Mayfair campus, and 2) traditional University experience through internship at the University partners’ campus in Ealing.

The Academy seeks to support the best and most gifted designer to fulfil their ambitions and fundamental to its DNA is the focused interest in supporting learners to transition from higher education into entrepreneurship and employment.

Recruitment is highly selective and based on academic and creative potential through prior qualifications, portfolio and academic interview. The bar is set high with a vested interest in supporting those who want to achieve.

**Job Purpose**

To provide an efficient point of contact for students and other visitors to the Academy and to carry out a range of other administrative tasks for the Academy.

**Job Duties**
- Welcoming guests and learners to the academy as they come through in reception
- To provide a friendly point of contact for students and others visiting the Academy

Student Forums.
- To undertake general administrative duties associated with the Academy and its related internal and external projects.
- To help with student engagement via social channels and to help capture social content.
- To help students seeking additional support and signpost them to the relevant individuals.
- To help with events, tours, and open days on campus.
- To look after housekeeping and general upkeep of the campus, including but not limited to preparing purchase sheets, bookings of rooms etc.
- Other relevant duties as required by the Senior Staff commensurate with the level of the post.

**Experience and Qualifications**

Educated with 5 GCSE’s at Grade C or above, including Maths and English (or equivalent experience), you’ll have strong IT skills as well as effective organisational and time management skills to prioritise your own workload and have the ability to find creative solutions to varying demands. You’ll have relevant administrative experience, preferably within Higher Education or similar environment, and experience of working effectively as part of a team and independently. You’ll have excellent customer service skills and the ability to communicate productively to stakeholders, such as staff and students, and explain complex information clearly.

**Salary**: £20,000.00-£26,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London, W1S 1JY: reliably commute or plan to relocate before starting work (required)



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