Student Experience Officer

2 weeks ago

London, United Kingdom London School of Hygiene & Tropical Medicine Full time

**Salary**:

- £33,111 to £37,298 per annum, inclusive.**Closing Date**:

- Wednesday 17 April 2024**Reference**:

- DOE-QAS-2024-01The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

We are looking for Student Experience Officer to join our team.

The Division of Education is a newly formed division providing professional services support across the whole of the School’s Education and Student Experience activities, the division includes Registry & Student Systems, Student Support Services, Programme and Module Administration and Academic Policy, Quality and Student Experience.

You will work across the School, with professional services teams and faculty to improve the student experience at LSHTM.

A vital relationship will be with the Students’ Representative Council (SRC) and work to ensure its effective governance (including maintaining the election process and developing training for the elected Officers); more broadly, they will engage with the wider student community (example, through focus groups) throughout the academic year and work to amplify the student voice at LSHTM. You will also work with local student unions to provide a variety of enriching opportunities for LSHTM’s students outside of the classroom.

You should hold an undergraduate degree (or equivalent qualification) or relevant professional experience of developing and implementing student experience and engagement initiatives. You shuld have experience of successfully improving procedures and processes and delivering service change and improvement. Further particulars are included in the job description.

The post is full time, 35 hours per week, 1 FTE and permanent.

Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.

**The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.

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