Host

3 days ago


Brent, United Kingdom Matt Burton Full time

In return, you can expect a £23,400 basic salary. In addition, you'll also receive company pension and excellent career opportunities to progress.

**Responsibilities**:

- Meet and greet customers and introduce yourself as the Host
- Assess when to engage with customers and when to leave them to browse
- Guide visitors to the hub, children's area and information centre, encouraging them to utilise the facilities available
- Making sure opportunities for sales are followed up by the relevant specialist
- Offer customers refreshments and make them feel welcome
- Work with the management team to support promotions or events with changes to the showroom environment
- Attend all relevant training that is requested of you.
- Ensure all brochures are well stocked, in the right place and up to date
- Deliver excellent customer at all times
- Be the first point of contact for any issue or questions
- Help with ad hoc duties and tasks
**Requirements**:

- Previous experience in a customer service environment
- Can handle a busy workload and deliver on promises
- Understand the customer journey and deliver the best service possible
- Take great care and pride in your work
- Be confident with customers face to face and over the phone
- Work efficiently under pressure
- Be able to work in a cross functional team
About Our Client
Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.


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