Customer Service Supervisor

5 months ago


Bedford, United Kingdom 1st Choice Recruitment Full time

Customer Service Supervisor

Temporary to permanent

Full-time

Bedford

Our client has been a well-established business in Bedfordshire for almost 20 years, after expanding to a new premises they are now seeking a Customer Service Supervisor to join their friendly CS Team.

**Salary**: £13.85 - £14.36 per hour (£27,000-£28,000 PA)

Hours: Monday to Friday, 9am-5pm. Saturday hours available.

Duties including, but not limited to:

- Supervise and coordinate the activities of the customer service team.
- Set performance objectives, monitor progress, and provide feedback to team members.
- Handle escalated customer enquiries and complaints.
- Assisting the CS Manager with administration tasks.

The person:

- Confident in reaching and achieving set targets.
- Ability to work in a very fast-paced environment whilst maintaining high standards.
- A proven track record in Customer Service and Supervisory roles.

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.



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