Bank Relief Contact Support Workers
2 weeks ago
Avenue are expanding their Child Contact Team and looking to recruit Bank Relief Contact Support Workers to work at its Aberdeen and Peterhead bases.
We are looking for people who have experience working with families, to deliver sessional shifts supporting our Family Support team to facilitate child contact.
All successful applicants will share a commitment to the rights of children and families. A full package of training and support will be provided.
**Main Duties**:
- To support and facilitate all levels of child contact, including supervised and supported contact and handovers. This may involve face-to-face and/or remote delivery via online platforms, dependant on the needs of the family.
- To work in collaboration with colleagues to provide a welcoming, friendly, safe environment for the families using the centre.
- To support the Family Support team to assist parents to break down barriers to family progression and wellbeing.
- To ensure the safety of all children, family members and colleagues using the service.
- To maintain accurate and up-to-date case and session notes on the database in a timely manner as required, according to the standards laid out by Avenue, and to enable professional report compilation.
- To ensure that all members of the family are treated with respect and integrity.
- To undertake all relevant monitoring and evaluation as required by the service.
- To work with colleagues in the Family Support team to support learning and develop provision through the sharing of best practice.
- To develop and maintain effective working relationships with all colleagues at Avenue.
- To undertake all training as required in order to meet the demands of the role.
- To ensure compliance with Avenue’s processes, policies and procedures, in particular Data Protection, Confidentiality, Safeguarding and Child Protection, Equality and Diversity, and Professional Boundaries.
- To undertake any other reasonable duties, as requested by your line manager.
**Person Specification**:
- Relevant experience of working in a professional capacity with children and/or families.
- Proven ability to work as part of a team.
- Excellent interpersonal and communication skills, both written and verbal, including listening and observation skills.
- Understanding of the importance of safeguarding and child protection.
- Ability to work at weekends, weekdays and evenings on a relief basis.
- Commitment to communicate availability to the service manager in a timely manner, and be at all times a reliable and trustworthy member of the team.
- High standard of IT literacy, including ability to use Office 365.
- Experience and understanding of working with diversity and providing a service that supports equality and challenges stigma.
- Relevant training and / or qualification (for instance in social care, working with children).
- Knowledge of child development.
- Demonstrable experience of conflict management.
- Relevant experience of working in a professional capacity with children and/or families.
**This position is Bank Relief as and when required.**
**Hourly rate: £12 p/hr**
**Location: Peterhead and Aberdeen (ideally willing to work in both locations)**
**How to apply**:
Interviews will take place w/c Monday 27th February, 2023.
**Job Type**: Zero hours contract
**Salary**: £12.00 per hour
Schedule:
- Weekend availability
Work Location: One location
Application deadline: 20/02/2023
Expected start date: 06/03/2023
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