Facilities Officer
2 months ago
To provide comprehensive support to the residence’s management team, and to assist with the provision of a suitably equipped and customer centred, secure environment for residents to live and to study in accordance with the license agreement.To be flexible and involved with the team and customers.
- A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere, the people - creating that sense of home that will help students feel safe, secure, and help them thrive. At UPP, we understand just how important this is and that’s why at each of the universities we partner with we have a dedicated onsite team offering a range of facilities management services designed to support the safety of the building and ensure students enjoy a high quality of life throughout their stay.
We currently have an exciting opportunity for a Facilities Officer to join our team in Garden Halls.
This would be on a zero-hours contract that requires flexibility and shift patterns will vary across days and nights. The salary is £13.99 per hour.
This is a customer centred role that provides a range support to the management team and assists with the provision of a suitably equipped and secure environment for residents to live and to study. This varied role involves looking after Reception to ensuring student safety and wellbeing across the university campus.
Role responsibilities include:
- Carry out regular walks around the residence and grounds, reporting any security/safety issues-
- Monitor and control health, safety and maintenance standards within residence and grounds-
- Respond effectively to fire alarm activations and liaise with the emergency services-
- Monitor the signing in and out of all guests, visitors and contractors-
- Complete help desk forms for reactive maintenance and pass to the relevant persons-
- Deal with queries and complaints in an efficient, professional and courteous manner-
- Complete all necessary reports including incident, noise and accident reports-
- Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement when required-
- Liaise with other Facilities officers, university clients, sub-contractors, staff and residentsWe are looking for you to have worked in a similar role and environment and have great communication and organisation skills, able to effectively deal with any situation that arises including ones involving students. You will have an understanding of site security and safety plus experience of operating a reception desk.
To be successful in this role you will have a professional and approachable manner with a passion to do a great job.
You will also be flexible to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends each year.
We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.
In return, we are offering a busy and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, training, two paid volunteering days each year, cycle to work scheme, store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.
Our people are at the heart of how we operate.
We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and also help you to thrive at work.
Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people.
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