Operations Assistant

5 months ago


Royal Tunbridge Wells, United Kingdom AirFresh Mould Removal London Full time

**About us**

We are professional, agile and supportive.

Our work environment includes:

- Modern office setting
- Food provided

**About Us**:
AirFresh Mould Removal is a leading mould remediation company dedicated to providing exceptional services across London & the South East. We pride ourselves on our professionalism, expertise, and commitment to customer satisfaction. We are currently seeking a highly organised and proactive Operations Assistant to join our dynamic team.

**Role Overview**:
As an Operations Assistant, you will play a crucial role in ensuring the efficient scheduling and coordination of our technicians. Your primary responsibilities will include managing the diary of our technicians, organising their schedules for maximum efficiency, ensuring they are equipped with the necessary tools and equipment, and maintaining detailed and accurate job records. This position is ideal for someone who thrives on organisation, enjoys a fast-paced environment, and is digitally savvy.

**Key Responsibilities**:

- Manage and organise the technicians' schedules to maximise efficiency and minimise travel time.
- Ensure all technicians are equipped with the necessary tools and equipment for each job.
- Order and manage inventory of equipment and supplies as needed.
- Input jobs sold by the sales team into the CRM system, ensuring all necessary notes and reports are included.
- Maintain accurate and detailed job records in the CRM system.
- Coordinate with the sales team to ensure smooth handover of job details.
- Assist with other administrative tasks as required.

**Requirements**:

- Excellent organisational skills and attention to detail.
- Proactive and able to work independently with mínimal supervision.
- Quick learner with the ability to adapt to new software and systems.
- Strong communication skills, both written and verbal.
- Ability to thrive in a fast-paced environment.
- Experience with CRM systems is a plus, but not required.

**Benefits**:

- Opportunity for growth into an Operations Manager role.
- Supportive and collaborative team environment.
- Competitive salary
- Ongoing training and development opportunities.

If you are a proactive individual with a passion for organisation and a desire to grow within a dynamic company, we would love to hear from you.

AirFresh Mould Removal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Type**: Part-time

Pay: £23,749.00-£25,308.00 per year

Expected hours: 15 per week

**Benefits**:

- Company pension
- Work from home

Schedule:

- Flexitime
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person


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