Patient Safety Partner

2 months ago


Bodmin, United Kingdom NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) Full time

In June 2021, the new Framework for involving patients in patient safety was published by NHS England. This framework sets out the approaches and standard that help to make a positive difference to how patient safety is viewed and managed in the NHS.

A key part of the framework introduces patient safety partners, empowering patients and their carers to be involved in their own safety as well as being partners alongside colleagues in improving patient safety in NHS organisations.

A patient safety partner (PSP) is actively involved in the design of safer healthcare at all levels in the organisation. This includes roles in safety governance including sitting on relevant committees to support compliance monitoring and how safety issues should be addressed and providing appropriate challenge to ensure learning and change and in the development and implementation of relevant strategy and policy.

The PSP will ensure that any committee/group of which they are a member considers and prioritises the service user, patient, carer and family perspective and champions a diversity of views.

**The following are examples of work you would be involved with**:

- Membership of quality and safety committees to consider how to improve safety
- Review and analysis of safety related projects
- Participation in investigation oversight groups
- Involvement in patient safety improvement projects

The successful patient safety partners will be required to attend a number of meetings, the majority of these will be face to face, while some may be held remotely via Microsoft Teams.

The main role of the patient safety partner is to ensure that the patient voice is heard within our organisation, with the core purpose of improving safety and quality.

The time commitment for each patient safety partner will be dependent on the areas of work that they are involved with. We aim to be as flexible as possible.

The role attracts an involvement payment at certain meetings and reimbursement for travel expenses.

Our colleagues demonstrate our values and the NHS core values as part of their day to day working lives. Colleagues will be expected to display the behaviours that underpin these values at all times and as such act as an ambassador for Cornwall and Isles of Scilly ICB.

**Our vision**:
**A great place to**:

- Be born
- Live and thrive
- Grow old

Our core values
- Citizen first
- Outcome focused
- Respectful
- Excellence in all we do

**Our 6 pillars**:
1. Customer focused
2. Clinically led
3. Evidence based
4. Deliver within financial envelope
5. Drive place and community to delivery closer to home
6. Reduce health inequalities

To serve as a member of safety and quality committees whose responsibilities include the review and analysis of safety data and meeting papers
- Reviewing and commenting on (where relevant) reports including a review and update of the patient safety strategy itself.
- Will be involved in patient safety improvement projects
- To work with organisation boards to consider how to improve safety
- To support staff patient safety training
- Participate in investigation oversight groups
- Involved in staff recruitment
- Encourage patients, families and carers to play and active role in their safety
- To report incidents and participate in their investigation to promote learning, and to help design safer systems of care
- To complete the required mandatory training for the role
- The PSP will need to comply with relevant organisational policies and maintain strict confidentiality in respect of discussions and information when required.
- The PSP will establish key relationships with the following people:
Internal relationships
- Patients, families and carers
- Relevant internal patient safety and/or clinical governance committees, often non-executives, and divisional/directorate managers and members of other safety departments, teams and initiatives, including medical examiners and Learning from Deaths leads
- Other patient safety partners and peer mentors as these roles develop
- Caldicott Guardian, information governance lead, Freedom to Speak Up guardian, director of infection prevention and control, equalities lead, PALS and complaints teams, quality improvement teams, education teams and safeguarding leads.

External relationships
- Patient safety specialists in the organisation
- The national patient safety team
- NHS England and NHS Improvement regional teams
- Local integrated care systems
- Local Health watch organisations as statutory representatives of patients’ views and concerns
- Local patient and carer representatives.
- To ensure familiarity and adherence to the expectations of our policies, procedures and any contractual requirements. Our policies and procedures are available on our document library.
- Carry out their duties with due regard to equality, diversity and inclusion; taking responsibility for addressing their own learning needs and personal development in this area
- Take appropriate



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