Independent Living Advisor
4 months ago
**Independent Living Advisor | Blackburn | Temporary | Mon-Fri | £13.32**
Rocasa Consulting are looking for a Independent Living Advisor to support adults with there housing within a housing organisation. You will be working Monday-Friday - between 9am and 5pm.
The purpose of this role is to provide an intensive housing management service to our Independent Living customers that are over 55 years old.
**You will be**:
- Develop successful customer relationships and provide a quality customer service
- Assist prospective customers to view properties, explain services and assist new customers to settle into their accommodation
- To assist in tenancy management matters; ensuring existing and new customers understand their rights and responsibilities in accordance with their tenancy agreement
- To provide assistance to access correct housing benefit assistance or financial advice to pay rent/service charge
- Carry out periodic site inspections and tests to ensure scheme is fully operational.
- To be responsible for monitoring the quality of contractors providing services on scheme.
- Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.
- Ability to adapt communication style to suit individual needs or when explaining technical information.
- Previous experience of carrying out administrative work including numeracy work.
- Good knowledge of Microsoft Office
- Up to date knowledge of Housing Benefit.
**Independent Living Advisor | Blackburn | Temporary | Mon-Fri | £13.32**
**Job Types**: Full-time, Temporary
Contract length: 3 months
**Salary**: £13.32 per hour
Expected hours: 25 per week
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Support Environment: 1 year (preferred)
Work Location: In person
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