Hotel Receptionist
5 months ago
**Being a Hotel Receptionist at Campanile Hotel Glasgow**
Working at Campanile hotels means working in a small but happy and tight-knit team. We work together to ensure our guests feel at home and most importantly, enjoy their stay with us. You’ll be a natural team player and be able to see the bigger picture in an environment where there is always something happening. As Receptionist you will be polite, calm and have the ability to make every guest feel like a VIP. You will have excellent communication skills and always act professionally. You will most likely be the first and last person the guests see, so lasting impressions play a big part of this role.
**As a Receptionist you will be involved in duties such as**:
- Carry out the role of Duty Manager where required
- Implement & respect chain's SOP
- Implement corrective action after guest review, mystery visit and complaint letter
- Invoice contracted company
- Invoice individual guest
- Manage cash handling
- Control Cash
- Run End of day reports
- Chase debtor
- Participate in the up sell / cross sell
- Participate in the opening and closing of the department
- Ensure guest safety
**Knowledge and Skills required**:
**Training**
- Hospitality qualification or high education
**Experience**
- Prior experience (1 year) in a branded environment in the customer facing environment
**Expertise**
(job-knowledge, technical skills)
- Confident with Microsoft office
- Knowing of PMS (e.g.: opera)
- Knowledge of health & safety procedures
- Ability to understand & follow guidelines
- Conversational English
- Additional language
**Behaviour**
(human qualities)
- Working in a team
- Communication skills & Sense of welcoming
- Ability to work under pressure
- Hard worker & committed to work
- Sense of organisation
- Positive attitude & sense for detail
- Good personal appearance
- Punctual
**Let’s talk benefits**:
- Hotel Entitlement - 28 days
- Competitive salary/hourly rates
- Uniform provided
- Discount at out hotels worldwide
**Do you fit the bill?**
Work Remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: From £10.42 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
- Weekends only
Work Location: In person
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Argyll hotel Full timeHotel Receptionist We are looking for a friendly, professional, and well-organized receptionist to join our team at Argyll Hotel. As the first point of contact for our guests, the receptionist plays a critical role in ensuring that our guests have a pleasant and enjoyable stay at our hotel. **Responsibilities**: - Greeting guests and providing a warm and...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom The Clyde Hotel Full timeAn exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Full time and Part time roles available on a permanent basis. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Grasshopper Hotel Full timeOverview: We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Grasshopper Hotel Full timeOverview: We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Clifton Hotel Glasgow Full time** PLEASE NOTE, THIS VACANCY REQUIRES ALL APPLICANTS TO APPLY IN PERSON (CLIFTON HOTEL, 26-27 BUCKINGHAM TERRACE, GLASGOW, G12 8ED). ALL OTHER APPLICATIONS WILL BE IGNORED ** The Clifton Hotel Glasgow is seeking a Hotel Receptionist to join our friendly Front of House team in our small guest house in the Westend of Glasgow. We are looking for someone who...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom The Clyde Hotel Full timeAn exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Full time and Part time roles available on a permanent basis. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Best Western Garfield House Hotel Full timeThe Garfield House Hotel is a family-owned hotel with a contemporary Bar & Grill and terrace, several function suites, and 47 boutique bedrooms. The role of receptionist includes, but is not limited to: - Completing check-in and check out procedures - Allocating bedrooms and cutting keys - Preparing bills and taking payments - Answering general enquiries...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Glasgow Grosvenor Hotel Full time7 Hospitality Management is looking for an enthusiastic **Receptionist** to join us in this exciting opportunity. This is a Part-time role based out of **Glasgow Grosvenor Hotel** in Glasgow. Located just steps away from iconic West End sights, our Grade A historic building is in Glasgow’s West End, between the bijou shops Byres and Great Western roads....
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Carlton George Hotel Full timeAn exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Carlton George Hotel Full timeAn exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Carlton George Hotel Full timeAn exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Devoncove Hotel Full timeJob spec: - Check guests in and out, issue keys & provide guests with information as necessary. - Take Guest and V-Card payments and pay off on Hotel's booking system, flagging up declined cards, following up and issuing appropriate notification to guests and the booking agents. - Dealing with Guest complaints, providing solutions & escalating to management...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Argyll hotel Full time'''Responsibilities'''( Part Time for a Month) - Greet and welcome guests as soon as they arrive at the hotel - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material - Receive, sort, and distribute daily...
-
Night Shift Hotel Receptionist
5 months ago
Glasgow, United Kingdom Grasshopper Hotel Full timeOverview: We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Crowne Plaza Hotel Full time**THE ROLE** As a Receptionist at the Hotel, you’ll be delivering attentive customer focused service to our Guests, understand brand standards and enjoy working as part of a successful team. Please note this role involves both weekend work and ability to work early shifts & late shifts **WHAT’S IN A DAY’S WORK?** - Top quality Customer service -...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom The Clyde Hotel Full timeAn exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Part time availability on a permanent basis, preferably working weekends. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom Devoncove Hotel Full timeJob spec: - Check guests in and out, issue keys & provide guests with information as necessary. - Take Guest and V-Card payments and pay off on Hotel's booking system, flagging up declined cards, following up and issuing appropriate notification to guests and the booking agents. - Dealing with Guest complaints, providing solutions & escalating to management...
-
Hotel Receptionist
4 months ago
Glasgow, United Kingdom The Willow Hotel Full timeThe main role of the Receptionist is to be the first point of contact for guests and visitors alike; whether it be greeting guests at the main entrance or taking telephone calls. - Polite and courteous - Ability to work under pressure - Multitasking - Experience of working with Microsoft Office Packages (Excel, Word etc) - Excellent Self-Presentation - Have...
-
Night Shift Hotel Receptionist
5 months ago
Glasgow, United Kingdom Grasshopper Hotel Full timeOverview: Join our team as a Night Shift Hotel Receptionist at a boutique hotel, where you will be the first point of contact for our guests. If you have a passion for hospitality and excellent customer service, we want to hear from you. Shift Pattern: - Every Sunday, Monday and Tuesday night. Start time 7pm/9pm and finish time...
-
Hotel Receptionist
5 months ago
Glasgow, United Kingdom The Willow Hotel Full timeThe main role of the Receptionist is to be the first point of contact for guests and visitors alike; whether it be greeting guests at the main entrance or taking telephone calls. - Polite and courteous - Ability to work under pressure - Multitasking - Experience of working with Microsoft Office Packages (Excel, Word etc) - Excellent Self-Presentation - Have...