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Service Desk Coordinator

2 months ago

Slough, United Kingdom Dynamic Resourcing Services Full time

**Job Title: Service Desk Coordinator**

**Location: Burnham **(Work from home and office)

Dynamic Resourcing Services Ltd has been established since 2006 and specialises in Workplace Support.

We have a number of Blue-Chip clients within Manufacturing, Distribution and Facilities Management who have multiple sites nationally.

We require an experienced Service Desk Coordinator (Mainly working from home and occasional office-based working) to provide support to the Operations Team.

**Service Desk coordinator Basic Duties**:

- Raise Orders and book with contractors.
- Organise attendance with sites/clients
- Liaise with contractors/clients whilst works are ongoing
- Following up with client to ensure work is completed to satisfactory level.
- Chase for any reports/invoices to Close job
- Logging jobs on to the CRM system
- Send quotes to clients as per request
- Updating jobs status on a daily basis
- Compiling supplier invoices
- Complete weekly costing for orders
- Keeping rapport and relationships with both contractors and clients
- To report to and follow instructions from senior management.

Must be willing to work on company software’s, training will be provided.

Skills and Qualifications required:

- Strong Computer Skills ie, Microsoft word and excel.
- Good communication skills.
- Good customer service skills
- Work on own initiative and as part of a team

Ideally someone with previous working experience within the Facilities Services Industry would be an advantage.

**Hours of Work**:8.30am to 12.30pm ( Monday to Friday )

**Rates of Pay**:£12.00 per hour

Immediate Start and weekly paid.

**Job Types**: Part-time, Permanent

Pay: £12.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: drsslough001

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