Head of Business Management

2 months ago


Wembley Stadium, United Kingdom The Football Association Full time

**We have a great opportunity to lead our Business Management team here at The FA.**
- The Business Management function sits at the centre of The FA and is responsible for helping the business to deliver on its strategy. This is a key role operating across all divisions of the FA to bring increased focus, efficiency and integration to the organisation through:

- Providing Project Delivery support to high priority cross-divisional projects
- Monitoring progress against The FA 2024 - 2028 Strategy
- Management of the Programme Management Office (PMO)
- Delivering the annual Business Planning process for the business
- Leading Business Continuity Planning and providing Crisis Management Support

**What will you be doing?**
- As Head of Business Management responsibilities include:

- Providing **Project Delivery** support to high priority cross-divisional projects:

- Leading and supporting the highest priority, cross-functional projects and programmes across the organisation
- Overseeing delivery of all projects being delivered by the Business Management team
- Direct support to the Deputy CEO on problem solving tasks and risks / challenges as they arise
- Examples include Neurocognitive Disease in Football, England Seniors Major Tournaments, County FA Review, and EURO 2028 PMO
- Monitoring progress against **The FA** **2024-2028 Strategy**:

- Tracking monthly via reporting
- Producing six monthly progress reviews - identifying challenges and helping to facilitate solutions
- Escalating any risks associated with the strategy to the correct forum
- Management of the **PMO** including:

- Reporting milestones, trends, risks and dependencies
- KPI tracking to ensure accountability
- Facilitating and drafting FA Board packs
- Coordinating Spend and Deal Committee
- Guiding best practice through the project lifecycle e.g. tool development
- Identifying and managing risks and issues (reporting to Group Audit Committee)
- Identifying areas for improvement across the organisation
- Continuously improving our Programme framework, procedures and project management tools e.g. Smartsheet®
- Delivering the annual **Business Planning** process for the business:

- Designing a process that integrates Business Management, Finance and HR requirements
- Guiding divisions through the process providing tools and support
- Prioritising activities across The FA to ensure we achieve our strategic objectives
- Leading **Business Continuity Planning**
- Ensuring all divisional plans are maintained
- Delivering annual exercises for SMT to test readiness
- Providing Crisis Management Support where required
- Executes additional tasks as required in order to meet FA Group changing priorities.
- Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
- As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

**What are we looking for?**
- **Background and Education**
- Qualified to degree level or equivalent
- Formal qualification in project management (is an advantage but not a necessity)
- **Performance Management**
- A drive for results, being action orientated and pragmatic in approach
- Attention to detail and pride in the presentation of outputs
- Strong analytical skills
- A resilience when presented with difficult issues
- **Collaboration and Partnering**
- Proven skill in stakeholder management - both internal and external
- Ability to demonstrate flexibility where required
- Capable communicator with experience of dealing with sensitive and complex matters
- **Experience**
- Previous PMO experience
- Experience of managing people
- Experience in a management consulting environment (beneficial but not essential)
- **Technology skills**
- Experience using Smartsheet® is an advantage but not a necessity

**What's in it for you?**
- We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
- We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
- Free, nutritious lunches, at Wembley Stadium and St. George


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