Transformation Improvement Officer

2 weeks ago

Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

An exciting opportunity has arisen for a dynamic and effective Transformation Improvement Officer to join our Transformation and Service Improvement Team. You will be responsible for supporting the delivery of practical project support and guidance across the duration as required by operational teams, from initial scoping and plan development through to project completion.

The Transformation Improvement Officers sit within Programme Delivery, delivering project expertise, support and guidance within project teams. They provide support across the duration of projects, as required by operational teams, from initial scoping, plan development and engagement through to project completion, documentation and post programme review against Key Performance Indicator improvement and benefits realisation as agreed with the clinical divisions. The post holder will work to develop and embed a culture of continuous improvement within the teams they support, leading through role modelling best practice. Key relationships will need to be developed with clinical divisions and work stream leads to ensure that programmes are delivered smoothly and to a high standard, with clear objectives and realisable benefits and outcomes.

Key relationships will need to be developed with divisional operational teams. The post holder will work alongside the Transformation and Improvement Lead and divisional workstream lead to ensure that projects are delivered smoothly and to a high standard, with clear objectives and realisable benefits and outcomes.

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

Benefits to you
- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:

- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
- Provide support to the Transformation Improvement Managers and Transformation Improvement Leads for the development of improvement plans;
- Provide cross cover for the other Transformation Improvement Officer during absence or support during excessive short term workload.
- Encourage and work with clinical operational divisions to deliver improvement programmes across the Trust;
- Develop, implement and operate good governance processes around delivery, including regular reporting on progress, milestones, KPIs and any remedial actions, escalating as appropriate;
- Provide guidance on project management to project support staff and others within the organisation as required, acting as a role model for best practice and sharing knowledge;
- Provide support to the Programme Delivery Groups, where milestones are not being met.
- Facilitate project meetings and workshops where required.
- Document milestone progress within the agreed documentation packs.
- Draw from a range of sources including Model Hospital, GiRFT, benchmarking and best practice elsewhere;
- Work with the strategic transformation team colleagues.
- Support ‘business as usual’ projects that the divisions may need additional resource to accelerate in order to meet required national timelines.
- Be a single point of contact day to day between the work stream lead and the transformation team;
- Work across, and with, a range of stakeholders within the organisation;
- Manage own time effectively to create the capacity to manage multiple projects simultaneously.

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