Manager Risk Transformation

4 weeks ago

peterborough, United Kingdom Mastercard Full time
Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Risk Transformation

Overview

Mastercard Risk has a significant transformation vision to continually enhance capabilities across the organization. There is significant complexity and interdependence within streams of work needed to deliver this vision, balance other risk priorities that naturally emerge, and overlaps with transformation and change in the broader organization. The Risk Transformation Office will need to establish an approach aligned with capabilities and priorities of the organization and closely track plans, activities, and outcomes, adjusting to evolving context.

In this regard, we are currently looking for a Manager, Risk Transformation based in Peterborough, UK as part of the Mastercard Risk Transformation team led by EVP, Risk Transformation.

This role, in Mastercard's second line of defense Risk function, consists in overseeing and facilitating risk transformation efforts across Mastercard. Focus is primarily on Group-wide risk transformation effort and program but where appropriate, will also engage and support regional / business 2nd line risk transformation effort. This Manager, working with the broader Risk Transformation team, will support key activities and projects in the risk transformation project office and team. They will also have responsibilities spanning project structuring, tracking, troubleshooting, and reporting.

Role

The primary responsibility is to provide hands-on challenge, support and communication to coordinate MA Risk projects and engage stakeholders. Working as part of the Risk Transformation team, they will, along with the Head of Risk Transformation and MA Risk leadership, ensure effort is prioritized with the right balance and ambition to achieve value-adding and coherent risk management capabilities. The role includes, but is not limited to:
• Applying established practices to execute risk transformation projects and initiatives.
• Coordinating closely with stream leads to coordinate and manage any change.
• Providing leverage to Risk leadership and workstream leads in structuring Risk projects and engaging on 'content' of risk management outcomes for effective project delivery.
• Ensuring project plans meet workstream lead and outcome objectives, are kept up to date and progress (successes and challenges) are clearly and timely communicated.
• Managing stakeholders contributing to transformation and managing dependencies to other pieces of work beyond Risk's remit or with shared responsibility.
• Leading or collaborating on ad-hoc and time-bound pieces of work of priority to Risk.
• Building awareness of broader risk and risk related priorities of the organization.
• Supporting the assignment of clear tasks and objectives and establishing / tracking performance indicators for monitoring results versus objectives.
• Engaging with team members in creating a motivating work environment that recognizes, holds team members accountable, and rewards strong performance.
• Engaging stakeholders across the 3LoD, teams and regions as appropriate, leveraging broader MA Risk and 3LoD leadership.

All About You
• Experience in project management - preferably in the financial services, and as pertains to risk management and transformation.
• Experience of project / program management of initiatives that cut across multiple stakeholder groups.
• Experience / knowledge of risk management methods and frameworks preferred.
• Strong presentation, facilitation, and communication skills (both verbal and written).
• Pragmatic thinker who can distinguish timely, actionable, and effective actions and outcomes vs. complex best practice.
• Able to think outside the box and identify solutions beyond the 'obvious'.
• Ability to engage with stakeholders from different parts of the business and build long-term relationships.
• Proactive, structured, and collaborative approach, and an 'ownership', learning and growth mindset.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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