Facilities Assistant

5 months ago

London, United Kingdom Balfour Beatty Full time

**About the role**
Balfour Beatty has an exciting opportunity for a **Facilities Assistant **to join our Enabling Functions team to work in **BB Focus Point, Kings Cross.**

**ROLE PURPOSE**:
You'll provide ‘front of house’ and facilities management support for our Focus Point, Kings Cross office which serves around 250 employees.

The offices have been designed to provide a bright, modern and flexible working environment to encourage collaborative working practices and the Facility Assistant will be expected to support the Facilities Manager and other Facility Assistants to ensure the space is maintained and managed to an exceptional standard.

This role is a full-time role, hours of work are expected to be either 08:00-16:00 or 09:00-17:00 Monday to Friday. Occasionally different working patterns or additional hours may need to be worked to cover sickness or holiday leave.

On rare occasions cover in our Euston road office might be required.
**What you'll be doing**
As a **Facilities Assistant, **you will have the following accountabilities:
**Front of House**
- Located at the reception desk, the Facilities Assistants will be the first point of contact for external visitors and will be expected to provide First Class front of house/reception services to include the management of visitors, telephone answering and the provision of other services/support as required.

**Meeting Rooms**
- The Facilities Assistant must ensure that the meeting rooms are maintained to an exceptional standard at all times and will be responsible for managing the booking system, checking/clearing rooms between meetings, carrying out operational checks of equipment and arranging hospitality with the on-site caterer as required.

**Mailroom**
- The Facilities Assistants will be responsible for incoming/outgoing post including distribution to recipients and liaison with the landlords courier room as necessary.

**Other Duties**
- Carrying out general admin support duties as and when required
- Management of the access control system, issue of passes to Balfour Beatty staff and liaison with the landlord for building passes
- Ordering and replenishing kitchen and office consumables, ensuring the tea point areas are maintained to an exceptional standard throughout the day
- Providing support to the Facilities manager as required, including admin support, assisting with the management of hard and soft FM contractors, assisting with the effective maintenance of the space, assisting with production of the annual budget and ensuring up to date records are maintained for the facility.

**Who we're looking for**
You will have the following qualities and experience:
**Essential**
- IT literate with a good working knowledge of the Microsoft suite of programmes
- Exceptional customer service skills
- Must be confident in dealing with people at all levels
- Experience in the provision of Front of House services at a Corporate Level
- Excellent verbal/written communication skills
- Excellent organisational skills

**Desirable**
- AIWFM
- NVQ, Front of House/Reception
- Good understanding and knowledge of Facilities Management
- First Aid/Fire Marshall qualification

**Why work for us**
Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.
**About us**
Balfour Beatty’s Enabling Functions includes our centralised HR, IT, Procurement, Finance, Health & Safety, Sustainability and Comms teams. Together we support Balfour Beatty to deliver projects on behalf of our clients. We operate according to our Build to Last values of Lean, Expert, Trusted and Safe.

We value diversity and celebrate individual differences, believing that our inclusive culture helps the business continue to grow as a strong, dynamic and innovative organisation.

Balfour Beatty is a corporate signatory to WISE (Women in Science & Engineering) and a member of Stonewall's Diversity Champions programme. Our aim is to attract more people from diverse backgrounds to help us build on our inclusive culture. We are a member of the workingmums.co.uk Top Employers' Charter through which we demonstrate our commitment to enabling parents to progress and enhance their careers whilst managing the challenges of family life.

Job Reference: BBUK09035

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